BlackBetty Insights

BlackBetty have a Customer Happiness Grade of C-. Customers are happy with their delivery but are unhappy with their refunds.


Happiness Grade
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Delivery - Average

Industry Average
" Great products. Good quality cardigans. Fab prices. Prompt delivery. "
- Jacqueline Buckleywalker
" Good quality of clothes, a little long delivery, but worth it. "
- Anonymous

Refunds - Average

Industry Average
" and to wake up to a text message that half of what j paid for my order been refunded, with no explanation, nothing at all. "
- Monim

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Alice, Customer Support