BigTallOrder Reviews

4.16 Rating 93 Reviews
80 %
of reviewers recommend BigTallOrder
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Anonymous  // 01/01/2019
I have been buying from Big Tall Order for nearly 10 years. Having a 38 inch inside leg makes shopping for trousers a tad difficult. I have just purchased pyjama's and a dressing gown and the price and quality were both excellent. The customer service is always respectful and professional and I have never had a complaint about the quality of anything in that time. Delivery is always next day so it may be nice if they offered a cheaper option say £3 for 3-5 days?
Posted 5 years ago
Big & Tall have always gone out of ther way to help find clothes for me. they always have a wide selection of clothes for all occasions and a good selection of sizes. Big & Tall look around the world to source good quality large clothing and always manage to keep prices affordable. If you are in the area it is always worth calling in because they always seem to have good offers in the showroom.
Posted 5 years ago
Very helpful and a good selection of products
nothing was to much trouble my husband was very pleased with the jackets
he purchased
Posted 5 years ago
Excellent people to deal with. Very helpful when I phoned to ask for product information, the item I bought was spot on.
Will have no problem buying from them again should the occasion arise.
Posted 5 years ago
Posted 5 years ago
I have been ordering items from BigTall Order for me personally.
Each order arrived on time, very well packed, the quality of the items was even better than described on the website.
I am very pleased with the cordial service and excellent quality.
Highly recommended for all!!!
Posted 5 years ago
Outstanding service with prompt delivery. After sales service excellent would definitely recommend A +++++++++++++++++
Posted 5 years ago
I am very pleased with the service from this company, I found them very helpful and friendly. I ordered a leather jacket which had to be returned for a smaller size. The exchange was quick and trouble free. The jacket is good quality. I have used them in the past and will continue to use them in the future.
Posted 5 years ago
Cheerful helpful and polite......that was me and also the three staff at the Thornbury office
It was nice to be treated as a person and not an order number
Keep it up !!
Posted 5 years ago
I found them to be unusual in todays climate of surly and unhelpful and robotic companies in that they were PERSONAL and FRIENDLY

The service was great and I felt I was a person not an account number

Keep it up !!
Posted 5 years ago
I have been buying clothes from BTO mainly jeans and cargo trousers for more than eight years now.I have always been happy with their quality and pleased with their service. I cannot recommend them highly enough.

Lawrence, Herts
Posted 5 years ago
I have been using BigTall Order since they first started, about 9 years ago. They have always offered a high standard of service as well as excellent products. As I am very local to them I able to call in, which is very convenient. If the product is not in my size or not the colour I was after, they always call the manufacture there and then and make an order. Excellent.
Posted 6 years ago
First visit for me,for a suit,being an awkward size,needed help.I was given all the help and time,trying several different sizes, got there in the end,and was most impressed with the service,courteous, and efficient, will most definitely be back,and reccomend to friend's, and family,and of course all my BIG pals.Alan Isaacs.Bristol.
Posted 6 years ago
The best range of clothes for big and tall people available anywhere. I can always get jeans to fit my 40 inch long legs. No other company supplies these sizes. Trust me I've looked! The prices are affordable and the service is excellent. You can visit the store and try on the clothes. I've been buying my clothes from Nick and his team for the last 8 years. You can't beat them. Thanks guys for always making this 7'3 giant happy.
Posted 6 years ago
Exalent,brilliant,what more can I say,staff that know they're business service that I dair anybody to beat,AND YOU WONT.l went to see them last thursday got 2 shirts that no one else could get came away with 2 shirts and 3 pairs of jeans 2 of which they would have to order in for me and low and behold I get a call yesterday to collect,naw thats what I call service.l also came away with a suit and 2 brilliant fleases exalent qwality and design naw that's the kind of service I like and the kind you can't beat.thank you so very much my best wishes and regards Phill G taffythprop.
Posted 6 years ago
Great service, friendly and easy to talk to great to be able to look on the web page, try on and buy whilst I was there now ill bevable toorder on line without any problems although I might come back just for the hospitality
Posted 6 years ago
Excellent and friendly service cannot recommend it highly enough.
Posted 6 years ago
Great place to shop now they have the new showroom, but saying that when you call the staff are very good and take your order or questions very politely.
Being a big man I can honestly say that I prefer this company over the other major 4 as they have a vast range from well known brands, and if its not avaiable they will do there best to get it in and to you ASAP.
Posted 6 years ago
Excellent product, excellent customer support, and approachable shop staff. Very pleased and will certainly return.
Posted 6 years ago
Firstly, it is great to have a retailer who caters for tall people within a relatively short distance to home. Secondly, a retailer who provides quality clothing and finally, a retailer who provides excellent customer service.
I have ordered online and received an excellent next day delivery service, aswell as gone along to the store to try coats before I purchase and both experiences have been hassle free!
Posted 6 years ago
BigTallOrder is rated 4.16 based on 93 reviews