The BIB Wine Company Reviews

4.55 Rating 40 Reviews
88% of reviewers recommend The BIB Wine Company

About The BIB Wine Company: The BIB Wine Company offers a range of seriously good wines from small and independent producers, all in the Bag-in-Box (BIB) format. The wines are selected by Head of Wine, Justin Howard-Sneyd MW and sourced direct from sustainable growers. This family run company is fast encouraging quality-conscious drinkers to discover the benefits of the BIB – wines that last up to 6 weeks once open, better value, and better for the environment. The range is available via their online shop and flexible and convenient subscription service ‘The BIB Wine Club’.

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Within 5 Days
average delivery time
Greater than 92%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email
communication channels
5
Robert G
"Outstanding. The packaging is beautiful. One would very, very happily take this to Glyndebourne. The wines are superb and varied. They aren’t cheap but such quality won’t be but it’s a hell of a lot cheaper than half a bottle of great wine going off. Also sending the bags of for recycling hides my rampant alcoholism from my neighbours."
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5
Siga D
"Lovely wine and very efficient customer service. I always get my wine delivered on time all the time."
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Anonymous
"Delicious wines, beautifully packaged. It is so easy to tap off a glass whenever you fancy without worrying about having to finish the bottle. Definitely recommended, and perfect for picnics and outdoor festivals!"
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"I have purchased twice from BIB and am very pleased with the products. Easy, clear and compact website makes it very easy to buy."
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Visit Website
"Had 4 boxes of wine for a dinner party and it was all fantastic. Really impressive packaging and functionality to the dispenser. I will be buy plenty more from BIB"
1 Helpful Report
Hi,

Thank you so much for the lovely review - it's very much appreciated by The BIB Wine Co team.

Cheers,

Ollie
"Great service, the wine arrived promptly. The box packaging is beautiful - the box looks good anywhere from the countertop to the table. Plus it takes up so little room in the fridge - no more half empty bottles rattling around in the fridge door. We are very pleased with the wine itself - really holds it own. Great product - happy customers."
Helpful Report
Hi Fran,

Thank you so much. We're always keen to hear of happy customers and also very grateful for such kind words.

Very best,

Ollie
"Unfortunately I haven't had a chance to try the wines yet as the delivery process has been less than straightforward. Parcel force not necessarily the best company to use for good service! When I finally get to try the wines I bought 2 weeks ago I will be happy to review!"
Helpful Report
Hi,

We're really sorry that you had issues with your delivery. We take every care to ensure the smooth running of our delivery service, and when we come across issues make every effort to help to iron them out with our current delivery partner Parcelforce. If you ever have any issues in the future please do contact us so that we can assist at the time and also try to prevent them from happening in the future. At present we feel that overall Parcelforce have the best service, but with any National delivery company find that there can be localised issues. We have logged a complaint with your local depot in order to help prevent further issues. Apologies again, and really hope that you enjoy the wine.

Very best,

Ollie
"Very good wines, very reasonable prices, good presentation, service/delivery. I shall certainly re-order, and explore more of the wines on offer!"
Helpful Report
Hi Brian,

Thanks so much, that's really very kind and is much appreciated.

Cheers,

Ollie
"I’ve had nothing but fantastic wine and service from BIB. I love the stylish packaging, it always has friends asking where they can get some! I’m slowly working my way through the wines and am yet to find a bad one, I work in wine so that’s saying something!"
Helpful Report
Hi Tori,

So happy that you like the wine, and really appreciate your taking the time to give us such a kind review.

Thanks,

Ollie
"Delicious wine, lasts for ages in excellent condition. Equally Ideal to share with friends or for people who just like a little glass every evening. Also the perfect Christmas or thank you present. The subscription is working perfectly for me especially as it is so easy to vary it."
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What a lovely review. Thanks so much.

Ollie
"Nice enough wine"
Helpful Report
Hi Ceri,

Thanks for the review - it's really valuable for us to get as much feedback as possible. I notice that you rated us as 3 stars - we are constantly striving to provide the best possible service, user experience and wine, so please feel free to contact us on info@bibwine.co.uk if there was anything we could do better or anything that you didn't enjoy about the wines that you purchased.

Cheers,

Ollie
"I’ve had, over the years, membership of many a wine club; virgin, naked and a popular Sunday newspaper wine club too! The wines are, for the most part, repetitive and quite ordinary. BIB offer some seriously good wine. It’s, as the old beer commercial would say, reassuringly expensive but hey, I’m a teacher (not a lawyer) and it’s accesible enough for me. The best bit is the taste: well sourced wines crafted beautifully that are delicious to quaff. I created a subscription for 4 boxes every 3 months. HA! I’m changing to once a month as it’s both convenient and easy to manage the subscription. I had a small problem that I queried and the owner called me to check I was ok - now that’s customer service. I’m not paid for this review and I have just one piece of advice as I sit here with my Montepulciano D’Abruzzo....go and try the wine. Seriously. If you’re bored to death of M&S / Waitrose....you’ll be pleasantly surprised."
3 Helpful Report
Hi Pete,

Really overwhelmed by your kind words. We all appreciate your taking the time to write such a good review and can't thank you enough.

Have a great day,

Ollie
"Every order, every box...there’s never been any issues. We love all the wine and love the convenience of the boxes. As a couple who frequently go away it’s so easy to ‘chuck in a box, or three’, without the worry of breaking bottles etc. And to top it all the wine is delicious! The Rose was a particular favourite in the summer months, but have now returned to comforting, full bodied reds, now the weather is a litttle more inclement. Love the Cote du Rhône but have been more than pleasantly surprised by the Italian red...really different, yet versatile as it goes with so many different dishes, or is very easy to just ‘quaff’. Probably too easy! Anyway we are hooked!!! On everything...the idea, the service, the website, the wine...all of it! Great idea, great company."
1 Helpful Report
Hi,

Thank you so much for this incredibly kind review. I've made sure that everyone here at BIB Wine has seen the review and can say that it really is much appreciated.

Thanks again and very best,

Ollie
"Very fast service, good wine at very reasonable prices, only tasted 2 of 7 boxes so far but impressed. Suggestion, put a label on the shipping container. We intend using the boxes for holiday wine so would be nice to know which is which without fully unpacking."
Helpful Report
Hi John,

Thank you so much for your lovely review. We'll take another look at the cost of labels on the inner shipping boxes. It's really helpful to get feedback like this, so thank you again.

Cheers,

Ollie
"The service from ordering to delivery was excellent The wine was perfect!"
1 Helpful Report
Thanks Kirk - it's really kind of you to take the time to write a review. Glad you enjoyed the wine and service!

Ollie
"Most importantly, so far love all the wine I've tried. Have just finished a Ch Couronneau, which was stunning, especially at the price. In addition though, the customer service is excellent and the BIBs are awesome. I tend not to get near the 4-6 weeks they advise, but being able to drink the wine at my own pace is great."
1 Helpful Report
Thanks for the awesome review - really kind.

Ollie
"First time that I have tried BIB. Felt that buying equivalent of 3 bottles of Red for £36.00, ie £12.00 a bottle without the usual bottle etc, I was hoping for a better wine than we received."
Helpful Report
Hi Alan,

Thanks for your review. I'm really sorry that the wine you received didn't meet your expectations. I'd love to see if we can find a wine that you prefer amongst our range - if you'd like to try, please get in touch on info@bibwine.co.uk and we'd be delighted to advise.

Thanks again,

Ollie
"Tried two out of 3 Bibs. Liked very much packaging and concept but unfortunately wine was not very nice. For that price should be easy to find decent wine."
Helpful Report
Thanks for your review. I'm really sorry that the wines you tried weren't for you. If you'd like to give the range another go please get in touch at info@bibwine.co.uk and we'd be happy to assist.

Thanks again,

Ollie
"Great customer service, good selection of wine, but could be improved. Great rosè. The white I tried was good and fresh but slightly lacking any oomph."
Helpful Report
Hi. Thanks for the great review. I'm sorry the white you tried couldn't do better than 'good' - if you are looking to try another please contact us on info@bibwine.co.uk and we will see if we can find something that suits you even better.

Thanks again,

Ollie
"I have ordered twice from Bib Wines now and both times have been brilliant. The wine quality is really good and the packaging is really classy looking. I had an issue with one of the wines in my last order and I contacted the company, the issue was resolved so quickly (bearing in mind it was a Sunday also). I cannot recommend Bib enough, I will definitely be a return customer."
Helpful Report
Thank you Denise. Such a lovely review - it really means a lot to us.

Ollie
"Love the idea, love the wine, love the service. Thanks BIB Wine Company taking away the, "will I finish this bottle?" stress. Keep up the good work."
Helpful Report
Thanks for the great review Giles.

Ollie
"Amazing quality wines for bag-in-box, the Hoch Gruner and the Pecorino have kept me going in this sweltering summer. Also the company's customer support was exceptional when I wasn't going to be available for my delivery."
2 Helpful Report
Thank you for such a kind review. Great to know the Pecorino and Gruner have been going down well... we love them too!
"Easy to use website with a great concept. We ordered two red wines and have only managed to drink one so far which we did enjoy. Good delivery too."
1 Helpful Report
Thanks Sharon. Hope you like the second wine too!

Ollie
The BIB Wine Company is rated 4.55 based on 40 reviews

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