Best Airfares Reviews

Name: Best Airfares
Rating: 1.08

1.1 Rating 116 Reviews

2 %

of reviewers recommend Best Airfares

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1.1

Based on 116 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Best Airfares 1 star review on 22nd February 2024

Michele

Best Airfares 1 star review on 31st January 2024

Anonymous

Best Airfares 1 star review on 12th January 2024

Anonymous

Anonymous // 01/01/2019

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“SCAM company! STAY AWAY! I booked two tickets two months ago. Realized today that I never got confirmation. Company says the two tickets were "declined" but they never informed me. "If it sounds too good to be true, it probably is." STAY AWAY!”

Helpful Report

Posted 1 day ago

“Be aware!!! I Booked a one way flight from Portland to Moline, Illinois at a good price. Later on received an email saying my ticket was pending, and that there was no price guarantee. My card had not been charged. I called them. They told me to be patient and it would take 4 to 5 hours. I called again and was told they could see my ticket purchase and someone would call and check on me but be patient. It would take 4 to 5 hours. I was called by Gavin. I was then told that I am on a promotional ticket and would not be allowed to take any luggage, no carry one with me on the flight or even check a bag. Not even if i wanted to pay for a bag in the hold. Gavin and I had a running conversation about the terms of my purchase. He said he check with the airline to see what he could do. What he would do for me was upgrade my ticket for another $200+ each or get my on a different flight for twice the price I paid. I asked for a cancellation to no avail. He told me I had bought the tickets even though my credit card had not been charged yet. I asked him for a confirmation number, which thankfully he gave me. Then I called United. I had an 2 economy tickets. United said it sounds like you are getting scammed, as no problem taking a bag. I never received a confirmation email from them. Thank Goodness I got the confirmation number in my phone conversation with Gavin. This was a 6 hour ordeal. However, I did get my tickets at a greatly reduced price, but I’m not sure the anxiety and the hassle were worth it. Lesson”

Helpful Report

Posted 1 day ago

“SCAMMERS! DO NOT USE THIS WEBSITE! They pretend to have flights available at cheap prices and then they will call or email you back in several hours telling you that the airlines have cancelled that flight and then they will try to sell the you something else!”

Helpful Report

Posted 2 days ago

“They change the ticket price after you schedule it. They have a note in their website that reads "WE ARE ONE CALL AWAY, Change or cancel flights..." but you call and they tell you that you have to do it directly with the airline. You call the airline, and they tell you that you have to do it through the agency. It is a back and forth thing that doesn't solve your problem.”

Helpful Report

Posted 4 days ago

“You book the fare as it looks like a great deal. You get a legitimate confirmation by immediate email BUT you then get a call later stating you got such a great deal because it does NOT INCLUDE carry on, checked bag, or seat assignment. I ended up paying almost double the other prices to get the flight because you cannot cancel with them unless you give them the original payment.”

Helpful Report

Posted 6 days ago

“This is a scam company. I booked business class. They call and tell you you can’t take bags. How the F can I go to England for 3 weeks with no luggage They tell you they can’t refund but they have premium economy for similar price. At this point I don’t have much choice so I book with them for premium. Never hear from them again so I heck with airline to make sure we have seats. When we check in we have seats but only for basic economy. Cost me another $1600 to upgrade at airport. Stay well clear of this company”

Helpful Report

Posted 1 week ago

“This is a scam. I received voice mails within a day of purchasing this ticket saying they did not want me to have trouble at the airport. They also sent an email saying the same. I responded to the email that I wanted the issue in writing, please let me know what is going on. They did not respond. I sent 2 more emails over the next week asking what was going on. No reply. When I called, they said that the ticket that I bought for $385 had a waiting list, and I could upgrade for over $1000. I said I did not want to do this, please cancel the purchase. They said they would need to charge me the original price as a cancellation fee. She seemed eager to get me to ask her to cancel it - then she could charge me. I asked why I would need to pay to cancel a ticket that did not exist - how can you "buy" a waiting list ticket? She said that they already prepared the fare, and that I would be charged - even though it had not been charged to my credit card yet. She said that they could do this because I did not answer the phone when they called, like it was my fault. As I said, I had sent 3 emails that they did not respond to. I asked the name and id number of the person who I was talking to - she said she could not provide that information. When I pressed, she told me that her name was Amber Green and that she had told me already, which she had not. Not sure that was her real name. I had to cancel my credit card. The low prices on best ticket fare are too good to be true. Do not buy them. This cost me time, and the ticket prices went up, so it ended up costing me money as well.”

Helpful Report

Posted 1 week ago

“I have had the same experience: found a super low airfare, booked it, then received a message to call their agent. Upon speaking with the agent I was informed that it was a non-refundable ticket, no online check-in, no seat selection as well as no personal item, no carry-on nor any checked luggage. The agent seemed helpful and "called the airline" to upgrade my ticket to accommodate checked luggage—which I was then informed would cost an additional $600 EACH WAY for my $860 round trip ticket. Definitely a scam! I promptly locked my card (no charge appeared yet), and will keep monitoring any further activities.”

Helpful Report

Posted 2 weeks ago

“Took 400$ and wouldn't give me the tickets unless I paid 400$ more. They said non refundable and can't be changed.”

Helpful Report

Posted 3 weeks ago

“Was told that my ticket's "cabin" (aka class) wouldn't allow for a carry-on or personal item. If I wanted that I need to upgrade tickets. No mention on their website about such conditions. The travel agent (supposedly "Rhett Buttler") was very rude and argued with me. I contacted American Airlines (who the tickets would be for) - both their website and a representative confirmed that ALL cabins allowed for a carry-on and a personal item. I called Best Airfares back and was transferred to the same agent. I told him what I learned and wanted to proceed with purchasing the ticket. He said he'd take care of it. I then received an email saying my boarding pass would be sent 24-hours prior to departure, but haven't received a ticket. I then checked with AA and my reservation had been canceled. I've called Best Airfares back and asked to speak with a supervisor, but was told it would be 3-4 hours before I would be called back.”

Helpful Report

Posted 3 weeks ago

“This company has deceptive practices. They also operate as Tarifasodeal.com which also uses the same deceptive practices. I purchased tickets online, only to receive a call from them a few hours later telling me that there were restrictions on my tickets, and told me I needed to spend extra money to get what I wanted that was on my original purchase. They told me that I was not allowed to bring ANY baggage, not even a carry on. I was also told that I needed to be to the airport 3 hours prior to my flight, and that my flight times were subject to change. NONE of theses restrictions were listed on the page prior to completing my transaction. The representative from their company was very rude & demanding & when I told him that these restrictions were NOT on my information page prior to my purchase, and that my reservation needed to be canceled, as this was not what my purchase included. His only response over & over again was that my purchase was non-refundable & that they had already charged my card for the purchase. Now, I'm fighting to get my money back, even though they have yet to issue me those "tickets" ! TOTAL farse - should be put out of business.”

Helpful Report

Posted 3 weeks ago

“We just had two death in our family and are planning a funeral and they tell you about the restrictions ( no carry ones etc.) About it after your purchase. We do not need this type of pressure when you are grieving! They are not concerned at all about their customers!!! Just getting more money.The airline does still have economy seats available.”

Helpful Report

Posted 3 weeks ago

“What a nightmare!!! My fault, I should have read the reviews! You end up paying the double for half of what they promised. Try to reason with a rep that hardly speaks English. After a long discussion you are told if you cancel you don’t get your money back. If you keep the reservation you are allowed ZERO baggage except for a small purse with ID and medication!!! What a nest of rats! BEWARE!”

Helpful Report

Posted 3 weeks ago

“I would give a below 1 if possible. This company is a scam. DO NOT BUY TICKETS FROM THEM. I purchased a ticket for a flight on United, got charged on my CC only to go to the airport and there’s no ticket and no trace of United ever having issued the ticket. Was forced to buy a ticket on the spot at full price the day of travel. When tried to contact them, they pretend that a supervisor will call you back but they are all located outside of the country and no one calls back. This company is a fraud and should be reported to the FTC and should be banned from selling anything online.”

Helpful Report

Posted 3 weeks ago

“Seriously? List a price slightly under the airlines currently listed price. "Book" ticket WITH a confirmation number. 10 minutes later you get a call...."ooops! fare went up significantly. (yeah, like $80 OVER what the airline publishes.' S - C - A - M!”

Helpful Report

Posted 1 month ago

“We.had the exact same experience as everyone else, apparently. Best airfares site showed a great price for roundtrip tickets, so we attempted to book online. Received an email saying they needed to speak with us regarding our booking, so i called the number in the email..the number was for Best Airfares voicemail, which was of course, full. So I then tried calling the number listed on the emailed confirmation..on a side note, the email confirmation was just a reiteration of the orginal order and stated vety clearly that " no tickets had been purchaed". Back to the story...was able to reach an agen, who transferred me to another agent who could help me, supposedly. The agent was a male named Joy (insert giant eyeroll) who booked the flights, then told me there were restrictions associated with the flight. The restrictions being that the ticktes could not be cancelled (ok), there was no carryon luggage allowed (odd), and no luggage could be checked (deal breaker). At this point I.stated, hold the fort, why can't we check any bags? Was given a lame excuse that this was a promotional deal and the airlines wouldnt alliw it, to which I replied, no deal and asked that our order be cancelled. Joy restated that i couldnt cancel, so i asked to speak with his supervisor or a manager. Was on hold for 10 min and noone ever came on the line. So I called back...was told we couldnt cancel, i said that I beg to differ and gave them a choice, either cancel the order or I would contact the bank/ credit card company and have them refuse the charges. In addition, i will contact the BBB, the attorney general, my attorney, and anyone else who will lusten regarding their fraudulent and unethical business practices. So far, no charges have shown up, but its only been 12 hrs since i last spoke with them.”

Helpful Report

Posted 1 month ago

“bestticketfare.com is a bait and switch scam company that advertises a very low price, gets your information, and then attempts to coerce you into giving them much more money due to a variety of “complications” I was looking for cheap flights and found a link to a very cheap flight that was through Best Ticket Fare at the URL bestticketfare.com. Against my better judgment, I entered my card and contact information and purchased a ticket. I received a seemingly professional-looking email saying “Your reservation with bestticketfare, Booking reference No: #####” , indicating they would follow up and confirm when the flight was booked [that booking never happened]. A day went by and this “reservation” had not produced any tickets, but I also had not been charged, so I called the number they sent in the email. During this phone call, they told me that this “great deal” came with some stipulations: I would be randomly assigned a seat on the plane(fair enough) and I also would not be able to bring ANY baggage onto the plane, even if I tried to pay the airline for a checked bag. This was apparently because this cheap ticket was in the “restricted cabin” of the plane, and that I would need to pay best ticket fare more money for the “flexible cabin” to be able to bring any bags onto the plane. What a bunch of bogus nonsense - can you imagine an airline unwilling to accept your money for a baggage fee? Anyway, at this point I still had not been charged, nor received tickets, but I kept getting calls and talking to the scammer calling herself "Amber" [refused to give a last name or ID number because "everyone here knows me"]. After more than a week and several wasted calls and no tickets, I finally left a message with "Amber" to cancel and followed with an email telling them "If I see any charges from your company, you can be sure my next step is to (a) file a consumer fraud complaint with the attorney general; (b) file a consumer fraud complaint with the federal trade commission; and, (c) file suit for unlawful trade practices (I’m a lawyer/litigator, so representatives (lawyers) from/for your company will get to meet me in person at that point). You will find lots of 4-5 star reviews of this company on review sites, but it’s fairly obvious that they were bot-generated, as they all follow the exact same format with different names inserted. Do yourself a favor and DO NOT BOOK WITH THESE SCAMMERS!”

Helpful Report

Posted 1 month ago

“This company show a lower rate but they will call you and say that rate sold out and charge you double the cost!!!”

Helpful Report

Posted 1 month ago

“PLEASE DO NOT BUY SCUM SCUM”

Helpful Report

Posted 1 month ago

“I had a bad experience with bestticketfare. I wish I had seen the reviews before i purchase a ticket. I got scammed into buying cheap tickets but ended up paying for a ticket I never received. The website showed a cheap price on booking, my credit card was charged without getting any confirmation email. I called the number on the website and a salesperson, started telling me all the restrictions on my ticket including not able to select seat or bring a carry on, I was surprised as none of the restrictions were mentioned while purchasing the ticket. He told me I could not cancel the ticket even though i purchased it only an hour ago. He said I had to wait 24 hours to receive my ticket. I didn't receive any email from the best ticket fare. It was all scam and I had to call my bank for the despite. However, I called the airline directly and explained what happened to me. The airline had my name and credit card information but the itinerary they had for me was completely wrong. ( both for date and time). Airline was helpful and cancelled the reservation since it was within 24 hrs window period. The experience was a nightmare. These agencies are outside the US and doing business in USA. They are cheating people right under their nose. I hope none of the US companies do business with scam agencies like the bestticketfare.com!”

Helpful Report

Posted 1 month ago

Best Airfares is rated 1.1 based on 116 reviews