Beer52 Reviews

4.59 Rating 3,643 Reviews
92 %
of reviewers recommend Beer52
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 63%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.32 out of 5
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0131 608 1002

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Anonymous
Anonymous  // 01/01/2019
Super easy to sign on for a subscription online, then they make it nearly impossible to cancel it. There's no way to do it online, you need to call them, spend forever on hold and the customer service agent apparently could not hear me anymore as soon as I had told her that I wanted to cancel the subscription. The online chat stops working as soon as you mention that your want to cancel your subscription. Disgusting.
Posted 2 hours ago
Friendly helpful customer service from Super Douglas !!
Posted 2 hours ago
Easy to deal with, good customer service and good value
Posted 2 hours ago
My beer case and some beer were damaged in transit, no quibbles replacement sent! Much appreciated.
Posted 2 hours ago
EASE OF USE
Posted 3 hours ago
Lovely beer. Great service. Quick delivery.
Posted 4 hours ago
Always bought beer as a gift but I am told the variety is very good. Customer service alwaysvety cheerful and helpful.
Posted 4 hours ago
Great beers, v helpful service on the phone. Spoke to Douglas who was very efficient, polite and good fun!
Posted 4 hours ago
I liked the idea of being able to try different beers at home, however I dont really drink much beer at home. Contacted customer services and spoke to Douglas who was very helpful in cancelling my subscription.
Posted 4 hours ago
Great service from beer52. They have introduce me to a number of beers and I have enjoyed being a subscriber. Always helpful on the phone, Douglas in particular has been a great help with loading vouchers that seemed to not be working!
Posted 4 hours ago
Great beers, great customer support
Posted 5 hours ago
Have been very pleased with Beer52 but called to cancel my subscription as I fancy a few month choosing my own selection of American imports. I received excellent customer service from Douglas who took time to point out credits I had built up and how to use them before my subscription was cancelled..
Posted 5 hours ago
Very helpful customer service after cancelling my subscription, will be renewing my subscription soon enough no doubt about it
Posted 5 hours ago
Called up and Douglas was great on the phone, really fast and helpful.
Posted 6 hours ago
A great idea to be able to try different beers delivered to your door, was recommended by a friend. Unfortunately not really in the habit of drinking beer at home. Contacted customer services and spoke to Clare who was very helpful in cancelling my subscription.
Posted 7 hours ago
very helpful & nice!
Posted 8 hours ago
Lovely beers.
Posted 8 hours ago
My partner enjoyed the subscription I got for him. Good range of beers and options to decrease or increase the number each time if wanted. Very friendly customer service. Would recommend for trying some new flavours/varieties.
Posted 22 hours ago
Great company and great beers that I would be happy to recommend to other beer lovers. Today Douglas was very helpful at explaining my subscription options.
Posted 1 day ago
Helpful customer service.
Posted 1 day ago
Beer52 is rated 4.59 based on 3,643 reviews