Beauty Bay Reviews

2.90 Rating 157 Reviews
46% of reviewers recommend Beauty Bay
549 Review Views (past 24 hours)
04AM - 6AM
18 Review Views
6AM - 8AM
43 Review Views
8AM - 10AM
35 Review Views
10AM - 12PM
61 Review Views
12PM - 2PM
64 Review Views
2PM - 4PM
39 Review Views
4PM - 6PM
55 Review Views
6PM - 8PM
54 Review Views
8PM - 10PM
64 Review Views
10PM - 12AM
53 Review Views
12AM - 2AM
22 Review Views
2AM - 4AM
41 Review Views
04AM
4AM

About Beauty Bay: Beautybay.com stock a wide range of skin care, hair care, make up, fragrances and male grooming products from brands such as Tigi, Bare Escentuals, Wella, GHD< Too Faced, ole Henriksen and more. BeautyBay.com stocks over 7000 beauty products at highly competitive prices for its customers. Our top brands includes Mario Badescu, CARGO Cosmetics, Stila, Warren Tricomi and more.

Phone:
0161 848 4480

Location:
PO Box 518

Categories:
Health & Beauty
Perfumes
Make-Up
Hair&body
Health & Beauty
Perfumes
Make-Up
Hair&body

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Beauty Bay made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Greater than 68%
on-time delivery
Customer Service
Email, Live Chat
communication channels
Over a week
queries resolved in
1 - 2 hours
Avg Email Response Time
"I gave 3* though i wasn't able to purchase anything from Beauty Bay so far. I would love to, thank there are a lot of great brands and quality products to choose from. Unfortunately i can't purchase anything because they don't accept PayPal. I'm so sad and disappointed about it, thank i would definitely love, love to purchase cosmetics from Beauty Bay."
Helpful Report
Posted 5 months ago
Are you Beauty Bay? Gain access to your dashboard so you can reply to this review. Free Access
"I filled out my beauty profile, stating that I preferred make up products, the whole time I received maybe 4/5 makeup products which was around 9 months. There was so many hair products that just if not my thing at all (as stated in my beauty profile). I feel the glossy box (the same price) is so much more worth the money, getting full palettes etc. I also really don't understand the whole 'personalized to your taste box' as when you search on Instagram everyone gets pretty much the same items. It's a shame that I've had to leave Birchbox as I love the idea, and I have kept it going for so long hoping that the products would change, but it's just are not worth the money."
Helpful Report
Posted 11 months ago
"Although i got a pair of lipsticks that are mouldy? they did give me a full refund. although they tried to con me out of 10% off. I bought them in the 30% off black friday sale and they said i could reorder the lipsticks and they would offer me a 20% discount code and i told them that was unaccetable so theyve offered to refund me 30% off the products i originally bought only said products are out of stock. typical. a huge hoo hah."
Helpful Report
Posted 1 year ago
"Bought an eye shadow palette for a friend's birthday and had it gift wrapped & shipped direct to recipient. Everything was great and the transaction was smooth but I heard later that some of the shadows arrived cracked because Beauty Bay hadn't bubble wrapped the item. It's a shame, because everything else was good. Would have given five stars but for this glitch and I hope they will bubble wrap items in future."
Helpful Report
Posted 1 year ago
Beauty Bay is rated 2.90 based on 157 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support