Backstreetmerch Reviews

2.50 Rating 2 Reviews
50% of reviewers recommend Backstreetmerch

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2 reviews
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Kayley
Truly the worst customer service I have ever received. I ordered a Ramones hat for my dad for Christmas on the 3rd of December, starting to panic that I had still not received my item on the 20th of December I called the customer service number on website and left numerous messages and sent many emails. I received 1 email back to say parcel has not gone through customs I replied asking when I am likely to receive parcel. no response. called 29/12/16 to be advised still through customs, cant track, no idea when I will receive it. I will never order of this site again and I am currently awaiting a refund.

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"Truly the worst customer service I have ever received. I ordered a Ramones hat for my dad for Christmas on the 3rd of December, starting to panic that I had still not received my item on the 20th of December I called the customer service number on website and left numerous messages and sent many emails. I received 1 email back to say parcel has not gone through customs I replied asking when I am likely to receive parcel. no response. called 29/12/16 to be advised still through customs, cant track, no idea when I will receive it. I will never order of this site again and I am currently awaiting a refund."
Helpful Report
Posted 1 year ago
"I ordered a sepultura t shirt two weeks ago and after reading online reviews I got worried but the customer service was excellent and I received it this morning"
Helpful Report
Posted 1 year ago
Backstreetmerch is rated 2.50 based on 2 reviews