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Baby Pavilion Reviews

4.9 Rating 9,298 Reviews

98 %

of reviewers recommend Baby Pavilion

Company Reviews

Product Reviews

4.9

Based on 9,298 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 7th April 2024

Baby Pavilion 5 star review on 13th January 2024

Baby Pavilion 5 star review on 27th December 2023

Baby Pavilion 5 star review on 14th December 2023

Baby Pavilion 5 star review on 12th October 2023

Baby Pavilion 5 star review on 8th September 2023

Baby Pavilion 5 star review on 21st August 2023

73

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been very impressed with the quick responses, timely manner in which I received my pump, and friendliness of staff. The website was easy to navigate. I made a mistake and uploaded my old prescription for a pump and that same day someone reached out to me, she fixed it, and made sure my pump got put on the truck to ship out that same day!The owner has also contacted me for feedback. If that is not true dedication and a sign of compassion then I don’t know what is. I highly recommend & will use in the future. Also love hearing real voices on the line vs automated calls. Thank you guys!!!!”

Posted 1 day ago

“My first pregnancy I didn’t know much of what I wanted to order for a pump. I ended up ordering the spectra s1 and it just didn’t work well for me. I even had it inspected by my lactation consultant for fit and to make sure I was using it properly. It was also ordered through military medical supplies (MMS) and they promised me breast milk bags. I got one box of 100 bags and after that they told me I needed to buy them myself as they were no longer provided. I was fortunate to produce well enough that I never needed my pump and used the haakaa instead to just collect let down while feeding. This is now my second pregnancy. I did my research on pumps and what I wanted to give a try to for this round. I searched ALL of my breast pump options across many sites- MMS, Aeroflow, Baby Pavilion, a place called mommy care kit that my OB office suggested, etc. I compared all the pumps and what was available to me covered by my insurance- TriCare East (Humana military). I very specifically decided I wanted to give the Lansinoh discreet duo a try and Baby Pavilion was THE only site who offered it. I wanted to try a hands free option and something that had silicone and didn’t require me to hold something against myself. Not only was I extremely happy to see it was everything I wanted but the process was fast AND easy compared to what I used in the past. I’m unsure the process of getting breast milk bags in the future or how that promise holds true, but it was THE fastest and easiest process in anything military related that I have dealt with yet. I uploaded my prescription as a photo and selected my pump and within an hour it was approved and another hour from that it was prepared and ready for shipping. While I don’t plan to have anymore children- I wish so much that someone recommended, explained, and suggested Baby Pavilion to me the first round. The easement of use as well as getting exactly what I wanted couldn’t have eased my mind or thrilled my emotions more. I highly recommend them to anyone without a second thought.”

Posted 2 days ago

“This is my second time using Baby Pavilion for my breast pump and supplies and I absolutely love them. They are very responsive and my order arrived within days of ordering and being shipped.”

Posted 3 days ago

“What a great, easy experience! I ordered my pump, texted my prescription, and received it a few days later. The process was flawless. 10/10 would recommend Baby Pavilion.”

Posted 4 days ago

“Absolutely easy as can be y’all. Also very quick. I got my pump and bags a couple days after I ordered them!”

Posted 4 days ago

“Baby Pavilion was absolutely instrumental in my breastfeeding experience. I was able to easily order a pump that worked for me and had pouches to store milk included with my choice. This not only was one of the simplest things to do, but the pump came very quickly! Thank you so much, Baby Pavilion!”

Posted 5 days ago

“Shipping was so fast,it was delivered the next day after I ordered.”

Posted 5 days ago

“Baby Pavilion was recommended to me by a Physician at Portsmouth Naval Medical Center to get my Breast Pump, once I recevied my prescription from my midwife, I put my order in that Monday and received all of my supplies that following Wednesday! I can't even begin to explain how impressed I am at how fast Baby Pavilion received, reviewed, packaged and shipped my order to me, made getting what I needed for me and my baby seamless, easy and stress-free. I will be recommending Baby Pavilion to all the soon-to-be mamas!”

Posted 2 weeks ago

“I’m so happy with my new Brest bump 😍”

Posted 2 weeks ago

“Wouldn’t send me just the bags since I didn’t need anything else because, “it costs them more than Tricare will pay for””

Posted 3 weeks ago

“Easy to order, fast to deliver!”

Posted 4 weeks ago

“I’m so happy with my choice cause another website was not giving me for free with my insurance the model that I want and actually they didn’t even have the one that I really want . I’m so glad this company popped up on my feed advertisement for tricare moms and I got the one that I really wanted and I got feedbacks from my friends for it . It is also great that once you go to check out they let you know that you get free 100 bags which is absolutely amazing , instead of going back and try to add that on your cart. Very easy to apply for it , took 4 days to come and I’m so excited for it . I can’t wait to deliver and get the other supplies too !”

Posted 4 weeks ago

“Hey Mommies! Yes, this is where you want to get your pump from since their customer service is excellent... plus they offer same day shipping! Here's the thing that has me even more excited.. I researched and learned that the Unimom Opera breast pump was top tier because it has a ton of customizable settings and it's Hospital Grade ($599.99). So when I started to look at different companies to order from. I was finding that my out-of-pocket cost was going to be around $130. Do you know I came across Baby Pavilion and they were the only company where the breast pump would be 100% completely FREE for me! PLUS 100 FREE KINDE STORAGE BAGS, like wow! Yes, I am so thrilled and blessed. Don't hesitate to order from them!”

Baby Pavilion 5 star review on 7th April 2024

Posted 1 month ago

“The process was streamlined and simple. The customer service was great.”

Posted 1 month ago

“From ordering to the delivery of the breast pump was very fast and easy. Bag came with everything you need for pumping at home and away. Totally recommend..”

Posted 1 month ago

“Baby Pavilion makes it fast and easy to get the most out of Tricare, the prefilled prescription forms and 30 day reorder reminders set a working mom up for success! Staff and customer service is amazing to work with and truly care.”

Posted 1 month ago

“Very nice to work with and quick response. Also pump arrived so fast!”

Posted 1 month ago

“Quick, efficient and provide all your pumping needs for Tricare moms! I've ordered through them for two of my three pregnancies and each time ordering, their service was wonderful and they were on top of reminding me for monthly parts (bags and valves). They have the most options as well for breast pumps and options including many of the sought after brands. They've provided the best service and make pumping easy!”

Posted 1 month ago

“Excellent Service and Support for New Mothers! From the initial phone call, where the owner patiently walked me through every detail of Tricare coverage and the process involved, to the swift delivery of my breast pump and supplies, every step was seamless and stress-free. Having already obtained my prescription from my doctor, the process was made even smoother. Just needed to upload my prescription and place my order. Within a week, I received my high-quality breast pump and milk pouches, all covered by Tricare. I wholeheartedly recommend Baby Pavilion to any new mother in need of breastfeeding supplies. Their commitment to customer satisfaction and expertise in navigating insurance coverage make them an invaluable resource for mothers everywhere. Thank you, Baby Pavilion and Team, for making this crucial aspect of motherhood so simple and straightforward!”

Posted 1 month ago

“This is the second time I used Baby Pavillion to order brest pump. They are really easy to work with and they took their time to call me and explain what my benefits before completing my order. I highly recommend using baby pavillion. I used to Tricare in case that matters.”

Posted 1 month ago

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Baby Pavilion is rated 4.9 based on 9,298 reviews