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Auxillis Reviews

4.4 Rating 636 Reviews

85 %

of reviewers recommend Auxillis

Company Reviews

4.4

Based on 636 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Auxillis 1 star review on 13th February 2023

Auxillis 1 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My own vehicle was involved in a accident. I was quickly contacted by Auxillis after reporting it to my insurance company. The process was simple and the lady I spoke to was genuine and helpful. I received a car the same day and again the delivery driver was genuine and helpful. This was repeated at the end of the hire. Excellent.”

Posted 4 days ago

“Great service. Communication was brilliant. Car was very clean .Delivered and collected at the agreed time”

Posted 4 days ago

“Very efficient and quick to get my car collected and a courtesy vehicle delivered. However the vehicle they have sent is not a like for like vehicle and does not work for me, despite me explaining my specific needs as I work for myself, on the first phone call. I have spent several hours trying to phone someone to help, I've spoken to endless different people and noone is helping Only use them if you don't care what car you get and don't want to ask questions”

Posted 1 week ago

“After repo4ting an accident ( not my fault!) my insurance Co. contcted Auxillis. In less than 24 hours an immaculate courtesy car was delivered by a friendly driver and collected once my claim was settled. Would highly recommend them.”

Posted 2 weeks ago

“Service and feedback dealt with professionally and promptly from start to completion of my claim. Exceptionally happy thank you!!”

Posted 2 weeks ago

“Auxillis responded quickly and discussed my needs to ensure that I received a suitable car. I received regular updates and delivery arranged to my home address. Staff were friendly and helpful. The car was perfect. When I wanted to return the car one phone call and arrangement made to collect from home address. They were easy to contact by phone and email was answered promptly”

Posted 2 weeks ago

“Amazing service I am so happy with them help”

Posted 2 weeks ago

“Smooth as silk That’s how everything went with getting my van back on the road again many thanks for your service”

Posted 2 weeks ago

“Every action was excellent in every instance. Staff were excellent, from first contact to final hand back Dealing with Auxillis was a pleasure especially with your Egham Branch”

Posted 2 weeks ago

“Excellent service all round.”

Posted 3 weeks ago

“Perfect service”

Posted 3 weeks ago

“Excellent service. Prompt professional service.”

Posted 1 month ago

“A stressful time made easier by the professional team that have supported me. Thanks.”

Posted 1 month ago

“1st class service, lovely staff and very efficient.”

Posted 1 month ago

“Very professional”

Posted 1 month ago

“Helpful, friendly and professional staff. The hire car was in good order and the delivery went very smoothly!”

Posted 1 month ago

“A good car and the process was really easy and well organised”

Posted 1 month ago

“If I could give more stars I certainly would. Excellent customer service all round friendly staff & excellent understanding.”

Posted 1 month ago

“A truly caring, efficient, professional company Thank you for all your help”

Posted 2 months ago

“All carried out with speed and professionalism.”

Posted 2 months ago

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Auxillis is rated 4.4 based on 636 reviews