Solutions Overview Learn about Reviews.co.uk solutions Company Reviews Past customers reviews build trust in your company Product Reviews Increase conversion & sell more with product reviews Local Reviews Gain control over your local reviews and reputation
Features Google Seller Ratings Get the competitive edge with Seller Ratings Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits SMS Reviews Improve review conversion with SMS reviews Review Photos Increase trust and customer engagement Reviews Adverts Boost brand awareness and re-engage shoppers Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
Resources Blog Latest news & tips about reviews Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews.
Plans Login Get Started for Free Are you a business? Click Here
Get Started for FREE

Solutions

Features

Resources

Our Company

Asos Q&A

6 Questions   /   3 Answers
71% of reviewers recommend Asos
Company Reviews Questions & Answers Insights
Read Asos Reviews
58.45%
671 Reviews
12.37%
142 Reviews
4.36%
50 Reviews
1.92%
22 Reviews
22.91%
263 Reviews

Popular Questions:

Delivery

How does Asos deliver? How long does Asos take to deliver? Does Asos deliver on time? How is accuracy and good condition of items delivered by Asos?

Returns

How is Asos returns process?

Customer Service

How can I contact Asos? How quickly does Asos resolve customer queries?

Email:
care@asos.com

Categories:
Business & Office
Style And Fashion

Are you a business owner?
See Business Solutions

Got a Question?

If the item that i just moved to my bag is sold out? Does it mean that i can’t buy it? I see it in my bag now...
Asked by Katy (3 months ago)

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
No, if you have an item in your bag then it is reserved to you until you check out. Sounds like you bagged the last one :)
Answered by Dani (2 months ago)
I was hoping to place an order for a dress but after reading so many poor reviews unfortunately I can not take that chance of being let down. How can you run a service like this with such poor reviews?
Asked by janet oatway (5 months ago)

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
I do not understand why there are so many negative reviews. I shop at ASOS all of the time and have never experienced issues.
Answered by Brianna Lynn (5 months ago)
Asos what is happening has someone else taken charge since your inception?? For years you have been excellent and now you are atrocious. I was accepted with an order 13/12/2017 which was a Christmas present it is now 07/01/2018 and I have still not had a reply or conclusion to where my order is!!!! Please please please give me a refund or let me know what has happened. I do not wish to or remain anonymous kathmcbride02@hotmail.com sort out your customer service
Asked by Katherine McBride (1 year ago)

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
Where is my order which was accepted 13/12/2017?????order no 301199876 which was processed 13/12/17??? Please please please will someone respond
Asked by Katherine McBride (1 year ago)

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
IS THE ITEMS LIKE THE PICTURES?
Asked by GABBY (1 year ago)

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
I have ordered many products from ASOS, and from my experience everything looks exactly like the pictures. Hoped this helped!
Answered by Isla (1 year ago)
ASOS competitiveness and performance
Asked by Tessy Mgbuji (1 year ago)

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
Our Company
Business Solutions Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support