Asos Q&A

6 Questions   /   3 Answers
71% of reviewers recommend Asos

Got a Question?

If the item that i just moved to my bag is sold out? Does it mean that i can’t buy it? I see it in my bag now...

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
No, if you have an item in your bag then it is reserved to you until you check out. Sounds like you bagged the last one :)
I was hoping to place an order for a dress but after reading so many poor reviews unfortunately I can not take that chance of being let down. How can you run a service like this with such poor reviews?

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
I do not understand why there are so many negative reviews. I shop at ASOS all of the time and have never experienced issues.
Asos what is happening has someone else taken charge since your inception?? For years you have been excellent and now you are atrocious. I was accepted with an order 13/12/2017 which was a Christmas present it is now 07/01/2018 and I have still not had a reply or conclusion to where my order is!!!! Please please please give me a refund or let me know what has happened. I do not wish to or remain anonymous kathmcbride02@hotmail.com sort out your customer service

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
Where is my order which was accepted 13/12/2017?????order no 301199876 which was processed 13/12/17??? Please please please will someone respond

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
IS THE ITEMS LIKE THE PICTURES?

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer
I have ordered many products from ASOS, and from my experience everything looks exactly like the pictures. Hoped this helped!
ASOS competitiveness and performance

Your answer has been saved, your answer is very valuable as it will help many other customers. Thank you!

Click here to view your answer

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support