Andertons Music Reviews

4.00 Rating 7 Reviews
71% of reviewers recommend Andertons Music

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7 reviews
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Dave Worrall
Ordered a guitar that got lost in the post. Andertons did absolutely nothing to help, didn't bother to answer emails and don't seem to care that they have breached our contract. I will certainly never be ordering from them again, I don't really mind when things go wrong the measure of a good company is how quickly, efficiently and pleasantly they put it right. In this instance Andertons have failed in every respect and are still refusing to put the mess right! SHOP ELSEWHERE!

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Dave Worrall
Verified Reviewer
"Ordered a guitar that got lost in the post. Andertons did absolutely nothing to help, didn't bother to answer emails and don't seem to care that they have breached our contract. I will certainly never be ordering from them again, I don't really mind when things go wrong the measure of a good company is how quickly, efficiently and pleasantly they put it right. In this instance Andertons have failed in every respect and are still refusing to put the mess right! SHOP ELSEWHERE!"
Helpful Report
Posted 1 month ago
Marks
"easy to use web site extremely rapid response delivery was only 2 days after order placed they use a courier (dpd) that provides 1 hour slot detail"
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Posted 3 months ago
"poor customer service, few staff who actually care"
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Posted 4 months ago
Anonymous
"Great customer service and really quick delivery. Super happy."
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Posted 7 months ago
Matthew
"Incredibly helpful service, with a good range of products, as well as competitive prices. My favourite music shop!"
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Posted 8 months ago
Neil Coombs
"Good price and fast delivery with no problems."
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Posted 10 months ago
Anonymous
"Accepted that there may be an issue with an expensive amp I bought for my son. Within two days of our phone call a courier will pick up take away, but also on the same day and same delivery time, deliver a new one. You can't ask for more than that!"
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Posted 11 months ago
Andertons Music is rated 4.00 based on 7 reviews