More than happy with the service provided. Had an issue with a chip and pin machine which took a while to sort out, but the problem turned out to be with Elavon, which Adelante sorted out.
“I have always found everyone at Adelante to be most helpful and friendly. A very professional company who I would recommend to anyone. The software is very easy to use and has never presented any problems”
“Rented terminals for a busy bar at a festival and they performed well. Adelante were helpful in the lead up, giving advice and sorting out an issue quickly before the start of the hire, they were also helpful during the festival.”
“More than happy with the service provided. Had an issue with a chip and pin machine which took a while to sort out, but the problem turned out to be with Elavon, which Adelante sorted out.
“The Adelante service was excellent. The equipment arrived in good time and worked perfectly. When I wished to extend the rental this was done very easily and on good terms. I will certainly be using Adelante in future.”
Posted 3 years ago
Thank you for your review and we are glad that you are happy with the service that you have received from the staff at Adelante.
“I have been using Adelante for 3 years. very good customer service. payments are paid direct into your bank on weekly basis.
I think the transaction fee is too high which could be reviewed to lowering it.”
“No real complaints ....costs a lot to keep chip and pin going when not used for long periods. But that is our fault.
However we had an emergency with a broken charger at a very important event the replacement was sent very quickly but the conversation on the phone of no courier charge was not met ....an invoice eventually came through for £25 and was not cancelled after an email complaint.
We do not use Adalante really enough to give a fair assessment”