Aberdeen International Airport Reviews

4.2 Rating 2,951 Reviews
79 %
of reviewers recommend Aberdeen International Airport
4.2
Based on 2,951 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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Phone:

+44 (0)844 481 6666

Location:

Dyce, Aberdeen AB21 7DU

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Anonymous
Anonymous  // 01/01/2019
Excellent service, very quick pick up at 2.30am
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Posted 4 years ago
It wasn’t explained at the time of booking that the shuttle bus didn't start until 4am, hence I had to get a taxi to get round to the terminal. This will be considered when booking in the future.
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Posted 4 years ago
Paid for priority parking when I arrived your machine wouldn’t take my ticket, didn’t realise there was a help button and as I was in a rush and it was pouring rain I went and parked in the normal parking area. I did speak to someone on Thursday when I returned and they are going to look into getting a refund arranged.
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Posted 4 years ago
Booked online.On return was unable to pass barrier with ticket.After several unsuccessful attempts was finally passed by operator.Annoying!!
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Posted 4 years ago
Easy to get from a to b, priority parking excellent, very friendly staff (especially security which we were grateful for as stressful travelling with small children)
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Posted 4 years ago
Excellent pricewise if booked in advance. Nice wide spaces in Priority so worth the extra. One downside is that the prepaid ticket isnt recognised by the pay machine so have to treck to the customer booth to get it rectified. Not every time but a bit of a bind when returning from transatlantic trips. Overall very good which is why only good and not very good.
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Posted 4 years ago
Excellent facility with close proximity to the airport.
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Posted 4 years ago
Wrong car park directed to and when back from holiday they tried to charge me another £143
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Posted 4 years ago
The parking was fine as was entry and exit but I feel strongly that £33.99 to park for 12 hours is frankly very poor value and felt almost like extortion.
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Posted 4 years ago
This is about the 4 th time we have parked there and we will be back the next time we go on holiday cannot fault them.
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Posted 4 years ago
Car parking in the short-stay area of Aberdeen airport was easy to book, very convenient and problem-free. I will definitely check availability and prices for my next trip.
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Posted 4 years ago
Booked short stay parking for a weekend. Easy to book on-line, with appropriate times available. Found a space in the covered area of the car park within easy reach of the terminal. Reasonably good value for money.
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Posted 4 years ago
Priority parking is great, everything done with one ticket👍 Where you collect your cases from domestic flights is far far away from arrivals gate, you have to walk through the airport to get your cases, not good for older folk.
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Posted 4 years ago
This was so easy to use! Booked it online and instructions were straight forward. Car park was so close to main entrance. I will definitely use it again!
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Posted 4 years ago
Arrived at barrier and would not let me in after I had bought a weekend pass on the website. On departure would not let me out and had to explain all again. So poor service
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Posted 4 years ago
We try to use the on-site parking whenever possible for the convenience of its location. It is pricey, however but is slightly cheaper if pre- booked online.
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Posted 4 years ago
Excellent facility. Smooth as silk all the way
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Posted 4 years ago
As our flight was due to depart at 6am we arrived at the car park at approx 3:15am only to find that the shuttle service did not operate until 4:00am. The driver eventually arrived at 4:15 meaning we got to the airport at 4:30am. Not the requested 2 hours before the scheduled flight departure. On return from abroad we found NO signage of where the pick up point was and only found it by asking other travellers where it was. All round, a very poor service which we will not use again.
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Posted 4 years ago
We paid in advance for the Priority Car Park, as we have done before without problem. On our return and picking up tge car all weng well until we got to the exit barrier of the main car park. On putting the ticket into the machine it advised that there was £277.00 to pay! I used the call button, explained the situation and it was resolved and we were released. Luckily there were no other cars behind as it took a few minutes. Not ideal. The car park itself is great.
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Posted 4 years ago
Domestic baggage reclaim is a bit of a joke, walk the length of the airport after arrival and the double back on yourself after collecting baggage but quicker than it was.
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Posted 4 years ago
Aberdeen International Airport is rated 4.2 based on 2,951 reviews