How would you rate
A & D Plumbing?
"No hot water when we woke up. One phone call, a visit by A&D, New part ordered and we were back up and running. Very efficient and quick service. Thanks guys."
"I was happy with the work done because the problem was remedied"
"Arrived on time, polite, clean and tidy work and very thorough service"
"Our boiler had stopped working on the Thursday before Easter which was the worst possible timing. However they came out that day. They took 15 minutes to diagnosed that the fan had burnt out and needed replacing. Nothing they could do there and then. Phoned back later that day with an estimate. Decided to think it about it over Easter and phoned the Tuesday after Easter for them to go ahead. They came that day and fixed it. Quality service that comes at a quality price."
"Excellent professional attitude clean and tidy, great job boiler service"
"We were the last call of the day for Matt on a Friday. He found the fault with our boiler quickly and stayed until after 8.00 to fix it to ensure we had heating over the weekend."
"Very pleased. The office was efficient making appointments and giving clear quotes. Engineer did a good job in bitter conditions in the snow."
"Prompt. Good workmanship."
"When our boiler broke down, they turned up the same day at the time they said. The boiler needed a new part which they hunted around for and fitted the next day, again turning up when they said they would."
"The coldest week so far in the year we lost heating Sunday. And with a little girl in the home we called Monday they qouted Tuesday started work Wednesday completed by Friday.
Very quick efficient friendly service was received.
Would use again if required in future."
"Quick and efficient.
The leak was sorted straight away."
"Your plumber, Kevin, arrived exactly on time as promised and completed his work promptly and tidily.
So far so good, BUT I after he had left while refitting the boiler cover panel I noticed a pipe hanging down the left side of the boiler which was open ended and DRIPPING what looked like condensate.
I left a message the same day (i cannot remember whether it was email or by phone or even e-mail) and I asked for a call back, but this has not been forthcoming.
Please reply ASAP (Sir Thomas Lucas). Thank You."
Thank you for your review, we apologise for not responding to your call, we have checked our database and found that an admin error caused your request to be issued to the wrong department.
We have now put steps in place to prevent this happening again and we have contacted you to resolve the issue.
If you have any future problems please do not hesitate to call us.
Posted 2 months ago
"Same day response to emergency call. Part had to be ordered in so unfortunately problem could not be sorted on same day. However came on first opportunity On both occasions a call was made roughly 1/2 hour before arrival time."
"Prompt and friendly service, everything now working perfectly."
Knew what he was doing
Called to say would be late but wasn’t far off time expected to arrive.
Next day service after our call.
"On time, very polite and helpful. Will contact you again."
"Turn up on time, provided fast efficient service at a reasonable price."
"The engineer arrived on time. He is professional, efficient at work."
"I rang just after 7pm for an emergency call-out and a plumber arrived within the hour, diagnosed the fault and fixed it, no mess no fuss. I would use them again were the need to arise."
"Prompt response and service. Repair well executed. If needed we would call on A &D again."