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Quiz Reviews

1.9 Rating 151 Reviews

24 %

of reviewers recommend Quiz

Company Reviews

1.9

Based on 151 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Quiz Reviews

About Quiz:

Buy the latest in Womens Fashion online today. We have a wide range in Womens Clothes, Footwear, Schoolwear, Accessories, Jewellery and more. Quiz Clothing. Quiz is a vibrant fast fashion retail group that focuses on delivering model style looks and all the latest trends in the industry at value for money prices. We aim to be exciting and innovative, offering our customers the fashions,footwear and accessories that they want.

Visit Website

Phone:

0845 241 5551

Email:

website@quizclothing.co.uk

Location:

61 Hydepark Street
Glasgow
G3 8BW

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Quiz 1 star review on 24th October 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from Quiz over 2 weeks ago but a week ago i received an email from them giving me a timeline for delivery and tracking number, needless to say 2 weeks later i still havent received my order and tracking has been saying will deliver today since last week. Really annoyed as i have ordered things from outside this country last week and already received my order and i Have emailed Quiz several times but no response from them what soever...will not be ordering from them again as this was meant to be a present for my mum but now thanks to them everything is ruined..”

Posted 3 years ago

“Never in years have I experienced such a bad clothing company for ordering from, not only have I not received 2 lots off orders I've placed but they also have taken 2 lots off payments out my account for £27.99 and £100.77. 😡 tried to get hold of customer service to no avail, customers be very careful before ordering”

Posted 3 years ago

“If I could give no stars I would. I placed an order on the 29th of May not that long ago granted, but I still havent recieved an email to tell me when my order will be delivered. They were however quick to send an email to tell me my order had gone through and they had taken the money from my bank account, nearly £50. I've emailed them twice so far and no reply. Thought I'd look online for reviews wish I'd done so before placing my order. Really disgusted by the way they've treated me and the other people on here. I've bought from quiz before but I definitely wont be buying from them in future.”

Posted 3 years ago

“Absolutely superb service, very efficient with delivery, easy to return and credit back in bank account within days of Quiz receiving returns. Love Quiz clothing as there are lots to choose from and the fit is perfect.”

Posted 3 years ago

“AVOID QUIZ AT ALL COSTS Customer service is beyond awful. They deliver to the wrong address and say it's not their fault. Wont refund because their service says it was delivered... Customer service reps were terrible and useless.”

Posted 4 years ago

“Order accepted, money accounted for but no Conformation email. Been trying to contact them over a week now. Sent 15 emails, they are not responding at all. Contacted bank twice on hold for 30 minutes. Told got to give them 15 days before bank will look at it. What are we supposed to do. No sign of order which was for a 50 th birthday present, now past that date. I would never ever shop with them again. Ive spent a lot of money with Quiz, I know we are experiencing unprecedented times, but surely an acknowledgement would have been the right thing to do. They are still taking online orders, BE WARNED!!!”

Posted 4 years ago

“Avoid this company like the plague. Too many rip offs. Another word is theft. I hope someone does a programme on them and pice are informed if their dodgy dealings”

Posted 4 years ago

“TOOK MY MONEY THEN DIDNT DELIVER ORDER AND REFUSE TO REFUND ME”

Posted 4 years ago

“DO NOT USE. TOTALLY UNPROFESSIONAL & UNRELIABLE. THERE HAVE NO CUSTOMER SERVICE PHONE NUMBER FOR A REASON !!!!!”

Posted 4 years ago

“Wish I could give them a - rating. £140 has been taken out of my account but no order placed. They claim it’s out of there hands as I have no proof of ordering it although my Bank statement shows they took the money!! Won’t refund my Money or give me a call back”

Posted 4 years ago

“I ordered a jumpsuit last Fri 14th February, I waited for 2 days and no confirmation email, I knew money left my account but for some reason sale didn't go through. I Couldn't send email as something wrong with site,i rang lovely girl in quiz blanchardstown and she contacted them for me, they gave me a refund after a few hours. With girls instructions she said try ordering again but do click and collect which I did and same thing happened, took my money but sale didn't register. I'm do disappointed and upset, still no way to contact them as I don't do social media. Stay away from quiz online. So disappointing”

Posted 4 years ago

“Feel I must speak as I find after reading all the negative reviews!very quick delivery ordered on the Sun&instore Tues, successfully returned to store on the Sat as too big, email received to say refund in process on the Mon &is back into my account today . So for me a very happy experience with fast delivery and refund ,& a smaller dress also ordered online with a delivery within 3 days, I will happily continue to order online from QUIZ in the future,”

Posted 4 years ago

“All these reviews are correct I used to love quiz but now I will never shop here again and I warn people about them. I brought clothes in November for my holiday but they never turned up it’s February now and I still cannot get a refund. I get emails that are addressed to other people, I get emails to say be patient and I have requested a call back sooo many times but they don’t call. They are nothing but a rip off company and quiz if you are not careful you will be the next story on rip off Britain!!”

Posted 4 years ago

“Still have not heard a thing disappointed to say the least tweeted emailed and instagram and they still owe me £98.98 Never again will I use this online have been into quiz shop a totally different experience”

Posted 4 years ago

“If i could give zero i would! Placed an order and paid and then received no confirmation or record of my order! No customer service telephone number to actually speak to someone so had to email/ tweet/instagram - appalling response times, my last email from 2 days ago still hasnt been responded to! Ive finally been refunded after a week of them having my money with no order placed- awful company and awful customer service!”

Posted 4 years ago

“I ordered 4 dresses to go on a cruise and only 2 were delivered they were late in arriving I kept one and sent the other one back Which I got a refund for There was no invoice with the package I have been charged for the other 2 dresses that have never arrived a total of £89 .98 to which I’m still waiting on a refund I have emailed several times and not received anything back terrible after sales service I have just sent an other email fingers crossed I get my refund”

Posted 4 years ago

“Order received within a week via local Collection convenience shop. One item was out of stock but I was informed promptly and my PayPal account credited by that item amount. Goods were returned the next working day for a refund using the Asda drop off service. Emails kept me informed of my parcel's progress. I received a refund from Quiz one week later, again via my PayPal account. After reading these negative reviews felt I should post a more positive experience with ordering online with Quiz. Hope this helps future customers.”

Posted 4 years ago

“I bought a dress for my night out n when I tried it on the dress didnt fit, a week later I took it back to the store with all tags still left on and I had the receipt I asked them if I could exchange for a size bigger but I got refused 😔 this was my first purchase with quiz and its sure as hell gonna be my last”

Posted 4 years ago

“If I could give it zero I would. First time customer and order didn't arrive, had to figure out why myself as I had no updates when I managed to get to the bottom of it apparently it had been damaged in transit so sent back (again without letting me know) then was offered a refund or new items to be sent out. I went for new items as I wanted to give them another chance then they start telling me that certain items are no longer in stock and person I was dealing with was pushing for me to opt for a refund for some reason. Too much hassle for me. Got my refund and my lesson to stay away from them!”

Posted 4 years ago

“Terrible company. Please avoid. They take your money. That’s what they do.”

Posted 4 years ago

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Quiz is rated 1.9 based on 151 reviews