247 Heathrow Airport Transfer Reviews

Name: 247 Heathrow Airport Transfer
Address: Lumina Business Centre 32 Lumina Way Lumina Park , Enfield , EN1 1FS, London
Rating: 4.57

4.6 Rating 272 Reviews

91 %

of reviewers recommend 247 Heathrow Airport Transfer

Company Reviews

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Metrics

4.6

Based on 272 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

2088860026

Email:

onlinemarketing@247airporttransfer.co.uk

Location:

Lumina Business Centre 32 Lumina Way Lumina Park , Enfield , EN1 1FS
London
EN1 1FS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and on time”

Helpful Report

Posted 8 years ago

Dea Harish, Thank you for the review sent and for your feedback. We are glad that you found the transfer excellent and we are looking forward to provide the same level of services for your future bookings. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Excellent service, we had a lot of luggage so the company was very helpful in organising a bigger car. The driver was very helpful too. I will use them again.”

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Posted 8 years ago

Dear Vishal, Thank you for your kind words and for the time you took to write your review. We are glad that your transfer was of use and that you have arrived at your destination without incident. We are looking forward to working with you in the near future. Have a great day ahead! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“My plane was early so I made conact with Alex when I didn't see him in the arrivals hall. We met up and were on our way. Alex was an excellent driver and great conversationalist. I would use 24/7 again on my future visits to London.”

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Posted 8 years ago

Dear John, We wish to thank you for the review you have sent. We are glad that you have enjoyed the journey with us and that your driver was to your liking. Please do not hesitate to contact us for your minicab transfer in London. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“We felt the size of the car that came to pick up five adults was quite small. We weren't expecting to have to put someone in one of those drop down seats in the boot beside the luggage. We were all quite tall, so the fit in the back was a tight squeeze. Other than that all was good. Drivers were pleasant, although the level of English in the driver on the way out wasn't great. We had to pick a key up from a local shop before getting to our destination, and he didn't understand what we were trying to say to him. Drivers were punctual and pleasant. Thank you.”

Helpful Report

Posted 8 years ago

Dear Roisin, Thank you for your feedback and for the time you took to write your review. We have taken on board your suggestions and we will do our best to provide a better minicab service in the future for you. We apologize for any inconvenience our driver might have caused, he is new to our company and we will address this issue with his supervisor. Regarding the vehicles type, unfortunately the MPV vehicles are usually in the standard size, we recommend using an 8 Seater vehicles in the future, this type of car has more space and it will definitely be more comfortable. We are looking forward to your future bookings. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“My overall review would have been very good but the last time i used the service, d driver left d airport after waiting for 45mins after the pickup time and the controller and driver where requesting an extra 20 pounds on top of the rate to come back and pick me when I called (50mins after pickup) to find out where the driver was. That I find not acceptable for a very good customer like me that has used the service so many times.”

Helpful Report

Posted 8 years ago

Dear Stephen, I did investigate the situation with our driver it it seems that there were a few things that were not very clear in the beginning and that is why the things didn't work out exactly the way we were ell expecting. Indeed, this booking was cancelled as a "no show". You have booked this reservation including 25 minutes after landing. The flight landed at 10:25 that time. The pick up was supposed to be made at 10:50. The booking was cancelled later on at 11:50, as the policy for the airport pick ups is that a driver must wait inside one hour after the customer's requested pick up time. Upon your request we can send you an email with the tracking logs for this booking along with the driver's parking ticket. When you have called to ask about the driver it was too late as he was already gone. This is the reason why an extra fee was asked by the controller on duty, so it can cover the driver's expenses. As far as we have understood, you did not agree with these charges and it could not be provided another car. We are extremely sorry for how this situation turned out to be for both sides, specially knowing that you are a regular customer. Hope this clarifies what happened. Despite all the situations occurred during this transfer we are willing to maintain the good collaboration established with you over the time and we hope that this incidents will not affect our collaboration. We are looking forward for the jobs to come and we will do our best to keep your satisfaction at the highest level. Have great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“We have used 24 7 Heathrow Transport service about 10 times in the last year or so while our daughter was attending school in Kingston. The service is convenient to request on line, always reliable and the staff are extremely helpful. I would definitely recommend!”

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Posted 8 years ago

Dear Lorelei, Thank you for your feedback. We are glad that you an your daughter had a great time with our services and we are looking forward to working with you in the near future. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Very good service. Polite , courtious and punctual drivers. I do not hesitate to recommend 24/7 airport transfer services company.”

Helpful Report

Posted 8 years ago

Dear Charles, Thank you for the review provided and for your recommendation. We are glad that you have enjoyed our services and we will do our best to provide the same level of service for your future bookings. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Hi Did hesitate between Good and Very Good. Have always been satisfied by the quality of the service (drivers punctual and very polite, clean cars ...), often travelled with you and would recommend you to my friends. Only one issue encountered so far when you changed quite lately the driver without letting me know while my plane was late (no way to join the real driver, as I did not have his mobile, who was waiting on the parking for us instead of at the agreed meeting point). Cheers Eric”

Helpful Report

Posted 8 years ago

Dear Eric, Thank you for the review sent and for the feedback provided. We have taken your reply on board and informed the driver's supervisor. We are sure that this will help us improve our services in the future. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“247 Airport transfer and their team are amazing. Best prices, friendly helpful staff make the whole airport pick up drop off nightmare like a dream. I always use them and have booked cars very last minute and it turned out perfect. The pristine High-end cars make me feel like a celebrity. Five gold stars.”

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Posted 8 years ago

Dear Carol, Thank you so much for your kind word of appreciation. We are glad that you have enjoyed our services and we will always do our best to maintain the level of professionalism for your bookings. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Great service, will surely use again!”

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Posted 8 years ago

Dear Ciprian, Thank you for the five star review. We are always trying to provide quality services for our customers and we are glad that you have found them professional. We are looking forward to your future bookings. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Driver: professional, polite and on time.”

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Posted 8 years ago

Dear Zarrina, Thank you for the review sent. We are glad that you have enjoyed our service and we are looking forward to your future bookings. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Excellent service.”

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Posted 8 years ago

“I find the drivers are always very helpful the minute they acknowledged you. The driving is also very safe and I have never felt threaten in any way. It was always a pleasant ride so much so I recommended lots of my friends to them and they felt the same way too. Thank you for your competitive pricing and service !! All the best to your company's progress and prosperity !!!”

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Posted 8 years ago

“Punctual, polite and presentable as usual.”

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Posted 8 years ago

“I have used 24/7 on many occassions and will keep using them in future. They are reliable and the drivers are very polite and friendly.”

Helpful Report

Posted 8 years ago

Dear Jeroen, Thank you for your kind words of appreciation. We are glad that you are our loyal customer and we will do our best to always provide you with excellent minicab services in London. Have a great day! Best regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Very prompt and reliable service.”

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Posted 8 years ago

Dear Susan, Thank your the review service. We are glad that you found our service reliable and we are looking forward to working with you. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“Driver was very nice even though I had to wait for him for about 10 minutes. I recommend the service.”

Helpful Report

Posted 8 years ago

Dear Gabriella, Thank you for the review provided and for the recommendation. We apologize for the inconvenience created by the delay and we will do our best to provide you in the future with more timely services. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“THE DRIVER WAS WAITING FOR MR BOTH TIMES AND EVERYTHING WENT SMOOTHLY. Excellent service from both drivers.”

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Posted 8 years ago

Dear Diane, Thank you so much for the review sent. We will pass the information to our drivers and we are sure that they will gladly assist you in your future bookings. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

“1.on time 2. Lovely clean comfortable car 3. Good driver, polite, no too fast 4. Would use company again 5. Excellent service, highly recommended”

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Posted 8 years ago

“On-time pick-up and courteous driver. Highly recommended.”

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Posted 8 years ago

Dear Iva, Thank you for the review sent and for the recommendation. We are looking forward to your future bookings. Have a lovely day! Kind regards, The 247 Heathrow Airport Transfer Team

Posted 8 years ago

247 Heathrow Airport Transfer is rated 4.6 based on 272 reviews