I made a booking via zipcube website, and 1 hour before my event the venue call me to tell me they did not have the room available as this website never inform them about the booking I made.
I had to cancel my event at the last minute. It has been over a week and I still did not get a refund of the money I paid, even though zipcube told me I will have it in 2 to 3 working days.
Please be mindful and double check with the venue as they might not know you have booked a place via zipcube even though zipcube confirms it.
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Alice, Customer Support
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