Trades 4618941 & 4628479. It took 2, yes two failed attempts for a DPL driver to prompt me to complain and get the parcels picked up the THIRD time of asking, as I was not present when they collected. This was all under CCTV surveillance! (They did not even come to my door the first two times). However, after taking my parcels and NOT leaving any acknowledgement of doing so the third time, I thought my parcels may have been nicked. Two days later I have 2 emails from Ziffit to say my money will be in my bank account within 5 days. Which it was. YOUR ADMINISTRATION IS POOR! to say the least. I am considering my position in using you again unless u can assure me this will not happen again! A rather disgruntled gentleman C Reed.