Ziffit Reviews

3.88 Rating 210 Reviews
72 %
of reviewers recommend Ziffit
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone

About Ziffit:

Ziffit is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free

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Anonymous
Anonymous  // 01/01/2019
Easy to sell, no shipping costs or haggling, money paid straight to bank.
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Easy to follow instructions, well organised collection methods and fast payment .
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Really helpful customer service whenever I have a question or issue they repond quickly. I have received all my payments and I am so glad that all these books are hopfully finding a new home.
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I read all the quality requirements before sending in my book. However, I received an email that the book did not meet the quality standards and I was not going to get any money and they were going to dispose of my book! My book was in good condition. What a waste.
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Best price paid,free delivery , money paid into my account.
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Thoroughly professional company- Excellent communication at every stage. Easy to use- a great way to offload superfluous books and CDs etc.
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Avoid they agreed to take an item you post it the same day and it has expired when it gets to their facility
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWs along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Good service on collection, how long does it take for the payment to be received once you collect the books?
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Customer service employees took time to look into a problem with my last orders, found the problem and paid me for those books. I appreciate the time they took to look into the problem.
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Fantastic service. Easy way to have a good clear out and earn some money at the same time.
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I have traded twice with Ziffit and will do so again. They take care of everything, the pick up courier is free and they pay what they quote promptly after they receive the parcels.
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ZIFFIT are awesome! Super easy and efficient system. Thanks
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Quick easy process
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Easy to use , keep you updated well. Convenient drop off for parcel
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Very efficient service with quick response to my email enquiry
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Trades 4618941 & 4628479. It took 2, yes two failed attempts for a DPL driver to prompt me to complain and get the parcels picked up the THIRD time of asking, as I was not present when they collected. This was all under CCTV surveillance! (They did not even come to my door the first two times). However, after taking my parcels and NOT leaving any acknowledgement of doing so the third time, I thought my parcels may have been nicked. Two days later I have 2 emails from Ziffit to say my money will be in my bank account within 5 days. Which it was. YOUR ADMINISTRATION IS POOR! to say the least. I am considering my position in using you again unless u can assure me this will not happen again! A rather disgruntled gentleman C Reed.
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Easy to use and efficient pick-up service. Prompt payment. It would be useful to know why 1 book was rejected.
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Complete false advertising of their services. Shambolic - four times in a row my collection failed because their courier didn't come, so my books still haven't been sent (and there's no other way) and I obviously haven't been paid. This is ludicrous. For the other books I returned via Collect+ Ziffit decided that they'd only accept half so I got paid less than promised and I came get my books back they claim. This service is extremely unreliable and vicious, complete waste of time and books. I am very disappointed.
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as TRUSTPILOT along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Efficent. Good service.
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Ziffit is easy to use I enter my books IBAN number Book collection is easy, I’ve used both collection from home and drop off at collect plus and both went smoothly, Before you know it the moneys in your account
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I had traded successfully with Ziffit on three previous occasions and was paid promptly on receipt of my books and DVDs. The fourth time, the parcel was collected by DPD on the correct day and I heard nothing more until I got a reminder from Ziffit a couple of weeks later asking if I had forgotten to send my stuff. I got in touch and gave them the details of the collection and they immediately said they would send me the agreed price for my stuff and cancel the order as it could not be traced. I haven't yet received the cheque from them, but am confident it will arrive in the next few days. I am impressed with the way they handled the situation and feel confident to use them again.
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Ziffit is rated 3.88 based on 210 reviews