Ziffit Reviews

4.1 Rating 592 Reviews
78 %
of reviewers recommend Ziffit
4.1
Based on 592 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone

About Ziffit:

Ziffit is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free

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Anonymous
Anonymous  // 01/01/2019
Courier came and collected with labels, got payment a few days later and everything was payed as I expected.
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My first trade was fine as you collected it when I explained I could not take it to shop as I am disabled. My second parcel has been refused collection as it is less than 9 kilos .Please refer to correspondence. You suggested I keep box until I can add enough .
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The whole procedure is very simple. The books were collected on time and I was kept in the loop. Payment was fairly quick. Bit disappointed that books were rejected but I still got a reasonable payment.
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Have used a few times over the years, never had a problem … Turnround on sending books and receiving payment very good .. Thank you
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Excellent prices paid for all books, cds etc. Would recommend if anyone is thinking of a trading partner
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Parcel was collected fine. However 7 of my 24 items were rejected. With the rock bottom prices I was offered I didn’t expect this! Expect to have lots rejected unless they are immaculate. I even had a book that I was offered 8p for rejected which I’d never even read! Also issues with batteries. Won’t be using again.
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Really easy process to use Ziffit. Easy to check if Ziffit will offer for an item, easy to drop off to a locker, received quick payment too.
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This was my second trade with Ziffit, even quicker than last time. I used parcel collect service from home, which was very convenient and ideal if you can't get out (that was for first trade) this time I took my parcel to a inpost locker at my nearest Tesco, there was a good choice of inpost drop off points near me. It was easy and the on screen instructions were easy to follow.
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Gave me the best prices for my books but gave me nothing for a CD after I posted it saying it did not contain the original discs which was not true but there was no way to question it or gave it returned so not impressed that I basically gave it away!
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
It was my first time using ziffit. I tried to use the code to get 10% extra and it didn’t work. My box was collected but you don’t seem to have received it. I spoke to someone and gave them the label number from DPD. I have received the payment but I won’t be doing this again.
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Always keeps you informed of what's happening with the trade, quick glso
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Far too much stuff turned down. If you try to sell say 100 items you will be very lucky if 20 are accepted. It is a good way to get rid of stuff but it's just so limited. I will carry on using Ziffit but most of the stuff I try and sell to them ends up going to the charity shop.
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Been almost a month and my trade still hasn't been delivered
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Great service as usual.
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Excellent service. However, I received an email listing the books I had sent and the prices paid but 2 were listed as not received and I know they were in the box. It wasn't the amount of money I lost because it wasn't that much, but disappointed all the same.
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Really easy service to use, I dropped my parcel off at my local drop of point and got the money a few days later by PayPal. I’m pleased my books will get reused
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Easy to use, reliable postage service, and quite quick checking of items and payment. Thank you!
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Great idea but the app frequently won't take more than 4 items and then kicks items out when you merge trades making it very difficult to meet minimum selling requirements. The explanations of dynamic pricing and only so many of a certain type/category of item in one trade aren't credible. If an item is accepted for one trade it shouldn't matter what other items are in the trade and dynamic pricing - well, it's just not credible that acceptability can very by the minute when, once a trade is completed, price holds for several days. However, would still use again as seem to pay better prices than some competitors but frustrating to have to do multiple trades and not just all in one.
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Have sent quite a few boxes of books to Ziffit always collected on time and payment comes through quickly great service.
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Tried to short-change us. Claimed that a few of the (more expensive) books in the box had not been received when all of the others (tightly secured in the same box) had. Agreed amount eventually paid but lazy / automated response to queries and no interest in investigating what really happened further.
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Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Excellent service. You are the best.
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Ziffit is rated 4.14 based on 592 reviews