Ziffit Reviews

3.28 Rating 80 Reviews
56 %
of reviewers recommend Ziffit
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone

About Ziffit:

Ziffit is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free

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Anonymous
Anonymous  // 01/01/2019
Fantastic, so quick and easy, even the return label comes quickly through the post, and of course the cheque, If i have a load of books the courier picks up, and that is easy, Ziffit is great Diane
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It was fine, as always.
Thanks for your review! Ziffit.com
First class company to trade with no problems good payer
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A reliable company and would recommend to others
Hello, Thanks for your review. Ziffit.com
Easy to sell with barcode and payment to bank arrives very quickly
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Not worth the time to find books which are not rejected and if not rejected raise only 10p. Then the promised bonus percentage did not appear. Customer service did not reply in time to help. I will not bother again.
I sell books for the church; very happy in lock down to have the boxes collected from my doorstep. thank you
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Very satisfying re-homing of no longer needed books and CDs. A speedy and efficient collection and payment system. thank you!
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Absolutely brilliant five stars from me.. They are mainly buying older books, cd, dvds some newer ones too you really need a lot of stuff to go through to make it worth while.

I love it searching through the boxes from courier collection to payment first class
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I found out about Ziffit through my local hospice and have not looked back! I've managed a massive declutter (over time) and been delighted with the efficiency of the service. Response rate to queries is excellent and nothing seems to be a problem for the very helpful staff. Occasionally a reason for a rejection is a mystery to me but on the whole I appreciate the chance to declutter and get funds direct to the hospice (including gift aid.)
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I am now writing twice about the service of Ziffit. I was not able to reset my password. The password feature is way too sensitive and will lock you out. Please reset my password again if you wish to have a positive review. I have worked with every other book company that is willing to buy used books and never had such a problem. Thank you, Erma Wolpert
Hello,

We have just reset your password and emailed it to you again. Our website is case sensitive so you will need to enter the password exactly how we have provided it to you with an uppercase letter, numbers and a character. This is commonplace on most websites. We have also managed to log into your account with your new credentials so there should not be an issue.

Your previous review will now be moderated as we do not need multiple negative reviews from the same person.

You can also contact our customer service team via social media and email. Thanks, Ziffit.com
Ziffit website is easy to use; their service and prices are excellent.
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Thanks for your lovely review :)

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Used Ziffit for specialised books, films and cds. Found them easy to deal with and the best prices on offer on the internet. A good way to clear unwanted items. Thank you.
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Simple system that is easy to use and efficient - Thanks
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Waste of time and effort. Parcels all ready for collection and received 3 differing times for collection with two names of delivery driver, waited In specially -NO ONE TURNED UP TO COLLECT!! To be fair it’s a complaint against DPD rather than Ziffit, but they should use a reliable collection company!
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Good working app, good email and follow up, good service, reliable pickup cash to my charity received as promised..
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Ziffit.com
Excellent service easy to use and will always use ziffit
Hello, thanks for your review Angela :)

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This the second review I have done and what more can I say than I am very happy with the way things are conducted Thanks again for a good service John M Adamson
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I’ve totally turned around on Ziffit after having terrible experiences with my first two shipments. But both were rectified after considerable back and forth. And my last four boxes of books, save for one minor hiccup, have all been quickly processed & paid in full. Plus, I now have a company rep I can contact if there any future problems. It’s the mark of a good company if they can both acknowledge and remedy their problems. Which Ziffit has done while generally paying higher prices (especially for older books) than their competitors. So I now fully recommend Ziffit & hope that the company can continue on this path.Ed Bark
We are pleased that this has improved for you Ed. We look forward to receiving your trades. Thanks, Ziffit.com
Due to downsizing I have sold a very large number of CDs and books recently. Amounts offered by Ziffit are low but in line with the opposition. However Ziffit offers the occasional high price for an item then states it didn't arrive or was water-damaged or mouldy so was thrown out. I am still wating to hear after three weeks about one particular rejection that they said they would follow up and report on. I never send anything in poor condition and I have not known their competitors reject a single item. That said I would still chance using them if they were offering a much higher amount than the competition.
Hello, thanks for your feedback, we will pass it on to the relevant teams. Thanks, Ziffit.com
Selling unseen is always a major source of frustration, but I have found Ziffit to be ahead of other 'buyers'. Never had a parcel problem. Sometimes the occasional item is rejected for reasons difficult for seller ( me ) to comprehend but even this is rare. The good thing about Ziffit is you always receive near enough what they offer, giving pocket money to buy something new and making enough space on a shelf for more! Many thanks to Ziffit.
Hello, thanks for your review. We really appreciate it. Thanks, Ziffit.com
Ziffit is rated 3.28 based on 80 reviews