Ziffit Reviews

1.92 Rating 24 Reviews
25 %
of reviewers recommend Ziffit
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver, Courier
Customer Service
communication channels
Email, Telephone

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Sent cds 2 they said not recieved ,all sent ,9 not acceptable ,all playable when sent .RIP OFF!
Helpful Report
Posted 1 week ago
Not convinced this company is genuine. I sent several mint condition games, including one that was still in its cellophane wrapper (I removed it before sending just incase it caused an issue). They offered peanuts, but I was moving house and needed to clear some room with minimal fuss. They rejected several of the games for different and bizarre reasons, one of which was the brand-new game they said had a missing cover. Like I said, it was brand-new. Not only was the cover there, but it had never been removed or touched and the additional leaflets (including a Gold membership freebie) were still included. When I complained, they told me I had agreed to their Ts and Cs and they couldn't help. The game, they said, was destroyed. But I find it hard to believe. I'm 99% sure they have a policy to reject several items from each delivery and then sell these on. And for anyone thinking of sending pictures to proof the condition of the games, don't bother. I did the same with games just in case and when I presented them with this information they ignored me.
Helpful Report
Posted 1 week ago
they got my items 14 days ago and said they paid me but no money has been received. asked customer service and they told me they sent the money 7 days ago but nothing and my bank confirmed nothing has been received. I think its a big scam. i lost arround 50£
Helpful Report
Posted 2 weeks ago
I wasn't paid for my items. I sent 8 items on 13th of September. I emailed customers service several times but they said I was already paid. I went to Bank they confirmed I wasn't paid. So I won't recommend this app to anybody. I won't use it again
1 Helpful Report
Posted 3 weeks ago
I wasn't paid. I was trying to contact customers service but they sent me an an email saying that I was already paid. I went to Bank they confirmed I wasn't paid. I emailed them several times. I sent 8 items on 13th of September. I won't ever use Ziffitt again. I won't advice anybody to use it
Helpful Report
Posted 3 weeks ago
Company often takes weeks instead of days to respond to support requests.
Helpful Report
Posted 3 weeks ago
I have now done over 50 (fifty) trades with Ziffit. These bad reviews how they steal the most expensive book and say its water damaged and don't reply to their phoneline, well, these things have never happened to me. Their phoneline doesn't answer very quickly if you ring after 11 that's true, I always ring at 9 and it is always answered quickly. On several occasions where a payment was getting delayed because they claimed a book had not been received, the lady at the other end simply asked me to assure them the book was in there, and (on at least 10 occasions now) has marked it as accepted and I got paid within the hour. Out of literally thousands of books I have sent, they have rejected probably about 1% if that, in every case I received at least an explanation in their email informing me my payment was coming. In fact, on no occasion ever has it been the most expensive book this has happened with. No, I don't work for Ziffit, I just like to see them get a fair crack of the whip. In fact, if you go on Trustpilot, they only get 5% bad reviews instead of the ridiculous 75% on here. I would suspect at least some of these bad reviews are coming from competitors or people who expect Ziffit to give them the same price for their books as they would get on ebay, which is of course ridiculous as Ziffit will themselves be selling them on ebay, and would probably like to make a profit.
Helpful Report
Posted 1 month ago
It was fine got paid! Then they have invoiced my PayPal to say They had paid me twice! When I checked with PayPal this is not true! Ziffit said they had paid lots of people twice? And were asking for me to pay one back! Is this a con ? Tried ringing again no reply!!!
Helpful Report
Posted 1 month ago
just quoted for a 3set of mint burkes peerage baronage and knightage and clan chiefs Scottish family barons 0.30p
Helpful Report
Posted 1 month ago
I came across Ziffit as an online ad because I do a lot of selling on ebay and Facebook and thought it could help me get through a lot of books items. Prices quoted was low but I accepted it 17 items for just over £10 when on ebay would have gotten closer to £80 but I accepted the offer then after I posted it several items were not accepted or explained why and I could not get my items back even though I offered to send paid postage or collection of all my item. But they just informed me. The contact numbers do not work and emails do not respond. I plan on taking them to the small claimes court and heading to the head office. They can have terms and conditions but they do not override consumer laws.
Helpful Report
Posted 1 month ago
They give you very little for your games. Cex give you more. I don't think these any benfit for the app.
Helpful Report
Posted 2 months ago
Scammers & liars! Use someone else to sell your cd's, or give them to charity. Give pennies for your cd's; Claim your cd's are broken on arrival; just so that they don't have to pay you, but will sell them on anyway! Hide behind their 'Terms & Conditions' for not returning your 'broken' cd's; All my cd's were more than well packed and they claim multiple were broken! Pathetic way to scam customers! Won't ever recommend or use again!
1 Helpful Report
Posted 2 months ago
Terrible customer service, items disappearing or "out of date" (usually the most valuables), keeping the rejecting items, no answering the phone or emails.... Pick up service never turned up and not a word from them or an apology. Overall? I will never trade with them and I will make sure in all social media know about their doggy practices and almost nonexistent professionalism, in fact, I can feel some dishonesty with them and I detest that. Don't bother with this company. Check its competitors.
Helpful Report
Posted 3 months ago
DO NOT USE. Never arranged a delivery date as promised, then they apologised. I sent off my books which I was then given a receipt of payment stating that some of the books were not excepted because the offer was out of date!?!? Why couldn't I have been informed of this before they accepted it and promised collection. That was Ziffits fault not the customer. Also they said books (that were brand new and never used) were water damaged which I know wasn't the case....but they conveniently said the cook books....of which I know have never even been in a kitchen. Bit of a scam especially when you don't get the books back. Too risky would never use again. Dishonest service I am so angry at myself for trying it.
1 Helpful Report
Posted 4 months ago
Used app to sell my dvds. Courier failed to arrive twice. Gave them a third chance and sat in again all day with a no show courier. Do NOT use Ziffit. They are complete incompetent and useless. Their staff are as thick as trees, rude and complete liars. Bad company!
Helpful Report
Posted 4 months ago
Total waste of time. I scanned my stuff and arranged collection via app. I then found out booking date via app is a waste of time because they did not arrange a courier collection for the day I wanted (Tues). I then rescheduled for the Wed. Then DPD arrive to pick collection up on the Monday! It's like dealing with monkeys in a zoo. They have no idea what they are doing and you just get standard sorry emails in return that don't improve on their incompetence.
Helpful Report
Posted 4 months ago
Had to post the books myself which is annoying as books are heavy and waited over a week for payment
Helpful Report
Posted 6 months ago
Some time I have collection problem Some time they keep the items for long time and after they said expired and you lose money Payement over £100 after checking the items it's take 3 working days to get payment But most of the time they offer good price than WBB, I meant you. This is my point of view.
Helpful Report
Posted 9 months ago
I have sent items to Ziffitt for many times now, and on several occasions I have not received payments for the most expensive items. When I asked for feedback why my items were rejected, Ziffitt did not even bother to reply. I will not use them again as they are obviously cheating on their customers. Totally appalled by their 'service'.
2 Helpful Report
Posted 11 months ago
The easy and efficient to use getting instant prices with either the scanner or bar code entry. Despatch drop off point near to my home was convenient and easy to use. Quicker than I expected payment by cheque which was my method of choice. Would I use them again yes, but I didn’t send all my items as some were undervalued and I chose not to send them which is fine. They probably offer less money for some items it they have a lot in stock or they don’t have a market for them, which is understandable.
Helpful Report
Posted 1 year ago
Ziffit is rated 1.92 based on 24 reviews