Awful service, one of the worse services and companies I have come across. How are they still in business? I made an order, within minutes I cancelled it, due to placing the incorrect address. Then placed the same order, paid again with the correct information. Hence paid twice for the same order. Although it was cancelled within minutes, I left them numerous messages not to dispatch it, as I won’t be able to receive it. I had spoken to more than 4 people in the organisation (Not by phone, as they don’t have a contact number). They informed me, when they dispatch just send it back. My obvious response was. How can I send it back, if it is going to the wrong address? hence DON"T SEND IT!!! yet after 24 hrs, they still sent it. so incompetent, so ridicules, such a dirty scam...... Zavvi is part of THE HUT GROUP COMPANY (They are all crooked thieves) don’t deal with any of them.