Zatu is really going downhill. No longer reliable and increasingly poor customer practices. I bought an in stock game mid November that was supposed to be dispatched in time for Christmas. A whole two weeks later I received a message saying it was now out of stock. So for two weeks Zatu must have been taking orders saying a game was in stock when they had actually sold out. To make matters worse they did not refund me the full price I paid for the game once I cancelled the order. I then had to buy the game from somewhere else which overall was more expensive. Really unhappy with the service. A friend recently ordered and paid for a game only to be contacted by Zatu asking for more money before they dispatched it! I've never known a company operate like that.