I ordered four items two months ago, one of the items was backordered but I didn't think much of it. The date by which the backordered item was supposed to have arrived went and came and no items were sent to me. Apparently, not only the backordered item had its restock date pushed, two more items of the order, which you would think would have been set aside at the time of the purchase, were now also on backorder with the restock date set for two more months later. Luckily, after I realized this, looking it up on my own, mind you, as I didn't receive any updates to the status of my order in the two months I waited, I was able to get a refund and the item that was in stock sent to me. Do not buy any backordered items from this site unless you want to wait until the astral conjunction where all items are available when the stars align. They will gladly take your money for items they don't have and they don't know when they will have them and only return it once you realize you've effectively loaned your money for nothing for god knows how long. Now they're asking for a review before the item has even been delivered. Well, here it is. At least customer service was helpful, hence the second star.