When I initially enquired about how long it would take for a surveyor to go and view the property I was given the impression that it would be no longer than a week but the appointment was booked 11 days in the future. I was asked to fill in and sign t & c which I returned on the same day 17th May as I thought the provisos stated that the survey could not take place until I did. The visit was on the 27th May, because of Bank Holiday I allowed some more time than the 2-3 working days before I contacted the surveyor when I had not received the report ie 3rd June. The surveyor told me it was done but had not been sent as I had not filled in the t & c form. She did say she had been having problems with her email. I re sent the form and then she sent the report. I'm concerned that had I not made contact I would still be sitting waiting for it as no one had alerted me to the problem. i would have liked a hard copy of the report as it is quite a difficult document to keep referring back digitally. if you could send me a hard copy it would be very helpful. Thank you