Dealing with this company was not as I expected. The bed was delivered well over a week since the order was placed. The phone number on their website did not ring through to them so I was left with email to chase them. I emailed and nobody bothered to reply. I emailed again and eventually I got a reply saying I would receive the bed on Friday. Friday came but the delivery didn’t. It finally arrived on Monday. By that time I had received a promo discount email - I asked if this could be applied and the company refused to honour the discount of 5%! I don’t recommend this company and won’t be using them again.