Matthew Higgs
Very happy with the original renewal quote and the ease of use of the customer portal. However the renewal premium was repriced when I made a few minor last minute amendments - named driver now retired rather than working, and now has own car. Neither in my view should increase the risk/premium. Too late to source alternative quite so begrudgingly renewed. Happy with the service, but unhappy at poor practice for a loyal customer.
2 weeks ago
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