The trampoline we bought from Jumpking in 2012 is still standing (despite many storms) and gets used a lot as we have the kids from 4 holiday homes using it...We just have to buy spare parts every few years due to wear and tear. Service and delivery was great, as are the quality of the trampolines...However, from a usability perspective...please can you improve your website? Some of the search functions don't work, so you have to trawl through a long list to find what you are looking for...also it's not clear some of the poles have different 'male' and 'female' ends...and it was only by chance that I realised my error as I was about to order the wrong ones.., and also the pole cap I needed wasn't available on the site I had to email after my order was submitted to request it. However.....apart from the website, dealing with Christine and receiving the goods was excellent as usual.....Thank you :-)