I'm not even sure where to start! Considering Yell are supposed to be a marketing agency, they are absolutely appaling at it. They haven't got a clue how to run Google Ads and I've wasted a lot of money which I have no chance of getting back at all. My return on my investment will be £0 and the longer it goes on for the more money I would waste. The person running the PPC campaign even admitted the cost per click was too high and he couldn't cover my geographical area or get enough clicks for the budget. I requested my contract be cancelled on 8th September. Emails keep going back and forth but it still hasn't been done despite several promises and they then send me an invoice. I have told them that I won't be paying this as I'm not getting the service and now they have instructed solicitors to try and recover their 'debt'. The company is poorly run and no one seems to know what to do and they expect me to call them to sort things out. If you want help marketing your business you should avoid Yell like the plague, you would get more customers by standing in the street burning money.