This website is the most unintuitive website I've ever had to use. The process of ordering is clunky and slow. You cannot design the shirts yourself but have to write directions that are visualised by the designers, which results in a back and forth over email of small adjustments, which is time consuming and completely unnecessary. The design I was sent was nothing like the instructions I originally laid out - they even changed the colour of the designs I sent in without instruction. The emailing back and forth was too slow so in the end I had to approve a design without being quite happy with it, in order that the garments would arrive on time. The website does not make it clear that custom text is written in different sizes of font depending on how many letters there are in the text - I had been under the impression that the text size would be the same for all garments. There were extra fees for embroidery that were sprung on me at the checkout without being mentioned before, so I hadn't budgeted for it. All in all, my experience of using the ordering process has been painfully complicated and unhelpful. The only good thing I have to say is that the clothes, printing and embroidery themselves are very good quality. Still, I will never use this company again because the time and money that it has drained me of were not worth it.