So I have a customised hoodie from a different website and I wanted to get my wife a customised one to match from here.. the website is good and easy to use which is why I liked it👌🏻 However, I ordered just 1 hoodie from here around the 17th July 2021 to come before my wife’s birthday 8th August selecting Thursday 5th Aug as the before date to be delivered as the latest option. I didn’t receive a confirmation of order so had to email the site to confirm and then it is now 7th Aug and still no hoodie and no reply from my email a couple of days ago about the whereabouts of this product! I am very disappointed of the customer service for this.