There were a LOT of errors it appears with the school order. Items were delivered without any identification so the staff had no idea who was supposed to receive each hoodie and expecting 10-11 year olds to know is ridiculous.. there needs to be some identifying detail. This meant my child received the wrong size and wrong colour. 12-14 age hoodies are sent as small but n ne communicated this to the customers or the staff so no one knew what was going on. Communicating with the company is difficukt we were told ' we sent yours to the school' but they did in fact NOT as there was not one of the size and colour we ordered in the order at all.