I am a virtual assistant from The Philippines trying to set up Yay as instructed by my boss. However due to location issue despite using VPN, I still can't access it. That's when I decided to Request a Call from Yay and they are so quick to respond to requests. Bertie, one of their SuperAgents was able to resolve my issues- I raised like every issue that there is with regard to using Yay 😆 but he's so patient and really walked me through on everything. He's super nice and sweet, we got disconnected multiple times but he's really gonna call you back until he verified that everything's good with me. I hope that when I need help again, he'll be the one to assist me 😊