Really disappointed, ordered a bandanna for my daughters dog Reggie ; was told 3 to 4 days delivery After 3 weeks I emailed Rhian who said Royal Mail Couldn’t find my daughters address so it was returned to you ! Which is so strange because she lives in a populated area ... anyway she said she would get another one sent out , after another week and another email I was told it was being processed that day , so it would of been at least another week !! I would of thought good customer service would of made my order priority but no .. so sadly I had a refund which was both disappointing for both my daughter and myself