Anonymous
My deliveries have been beyond a joke. I have had several cancellations of collections and failed attempts of delivery. The sideboard has been collected from me and has remained in your warehouse for two weeks. I am sick of hearing the same response that it’s with the scheduling department. I made the booking over a month ago and your company has breached their terms and conditions of delivery times and will be reported to trading standards unless I have the following information as soon as. As “expert delivery” is incapable of arranging delivery, I have payed another company an additional £60 to collect it from your warehouse this week. I therefore need a contact number of your warehouse in Birmingham and someone to be there once the company come to collects, with the sideboard readily available to collect. I will also be expecting a full refund from yourselves as you have failed to provide the service promised. I will not wait any longer I’ve been more than patient. I am a paying customer. It’s one thing making an error but to make the error again and again and still have no resolution is beyond frustrating. Not only has this company wasted hours of my time, you’ve caused me massive stress and upset and two bad reviews and claims for refunds off my customers which has tarnished my small company
1 year ago
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XPERT Delivery has a 4.7 average rating from 1,687 reviews

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Alice, Customer Support

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