Failed to port my existing number and asked for£20.00 to try again.
OFCOM states it is a legal requirement.
Using their services I was able to raise a complaint which they investigated. My internet provider, Plusnet, had difficulty contacting BTOpenreach who came across as indifferent.
What I was doing was what I had expected Xinix to do as my porting representative.
I spent a lot of time pursuing this and eventually contacted my MP.
My number has now finally been retrieved.
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