Great friendly customer service. You really feel supported in the hearing test session and after fitting follow up. The best aids are available and can be matched to individuals needs. It's only one week of use but these latest aids are amazing and I speak from 30 years of using hearing aids. Transformed my experience in a host of different sound environments. Now being fully part of conversations one to one or in groups. Can hear the birds sing! I only wish I had made this decision sooner. Its a life changer. They were supplied and fitted very quickly with very comprehensive guidance given. You get what you pay for and my experience has been worth every penny. . and my wife definitely agrees.