Purchased equipment of your company in the past and had no problem but ended up with a nightmare. Purchased one of your roof racks for my Vauxhall vivaro 2022 for a small wheel base. Roof rack came with instructions which I followed however the equipment the rack came with wasn't good quality at all.. half of the bolts wouldn't fit the fittings on my van only provided one set of bolts which did fit, however after realizing the other bolts didn't fit I tried removing the bolts which fitted in which caused a nightmare from cheap quality bolts which the bolt connector and the bolt thread wouldn't unscrewed which caused a nightmare of problems trying to remove. Gutted because I've loved your company of the years and it's ended up like this.. damaged paint work from trying to unscrew ended up having to cut the roof rack with a saw.. my email is ryanmcginty20@gmail.com