My experience at UKSKIN was excellent. My procedure was mole removal by shave excision. I was able to do the initial consultation over live chat on WhatsApp by sending photos which was very convenient as I find it difficult to have appointments or phone calls during the week. The clinic is really nicely decorated, very relaxing and extremely clean. I had barely any waiting time before my appointment and all the staff I spoke to were polite and welcoming. The doctor explained the procedure clearly including all potential risks and talked me through each step. The nurse was also friendly and made me feel at ease throughout. I felt no pain or discomfort at all throughout the procedure even though the mole was fairly large and deep. I was worried about scarring as it was a facial mole but now it has been about 6 months and there is a hardly visible scar, more of a slight dimple, which is undetectable with makeup. The results are exactly what I wanted and have given me so much more confidence. Recommend 100%.