Melissa Welch
You may wonder why I have given 5 stars after reading what a disaster we had. Firstly the original deliver driver turned up and didn’t have any idea how to unload the log cabin, said he had a bad shoulder and couldn’t lift anything. He also crashed into our driveway gates and broke them. So after wondering why someone would even set off with a delivery not knowing how they would unload it I rang Tiger Sheds customer services rather annoyed. After explained the situation they too were perplexed, they apologised and said this was not one of their usual drivers. Rather than rearranging the delivery which I fully expected they had someone come out from an hours drive away to unload it. I sent a video of the gate incident which they very quickly agreed was the drivers fault and I have since had repaired. So yes things did go wrong and it wasn’t the best start but I cannot fault them for making an effort to put things right and I’d rather judge them for how they resolved things. In terms of my log cabin, it’s fantastic. Between the video and online instructions we were able to follow them easily. Thankyou to the second delivery guy who set all the pieces out in like for like piles, this was a great help. The quality is great and it’s a fabulous space for my home office and just extra space for our family. We love spending time in it. I did a lot of research before ordering and I would very much recommend Tiger sheds.
9 months ago
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Tiger Sheds has a 4.4 average rating from 839 reviews

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