You are the Worst company I have ever bought from.At point of order I was told typical 1 to 3 weeks it took 5 weeks to arrive ,after 9 phone calls from me.When it did arrive yesterday I was so disappointed I couldn't believe the door and roof height was only 5'4" (162cm),when I phoned Alison at tiger sheds I was told that is a standard size which I find hard to believe when the majority of adults are much taller than that when I enquired into cancelling the order yesterday I was told i would be charged £130 cancellation fee.i have the shed at the moment and I absolutely hate it .I have spoken to three different members of your team jack Allison and mckenzie over 5 weeks with no satisfaction, I have twice requested call backs from a manager which I was told it could take a week but each time no call back.when I complained about the extended lead time I was told it was in the terms and conditions and 1 to 3 weeks was only estimated but as i never received any paperwork or an order confirmation email I wouldn't know.I would still like to cancel this shed as it is not what expected when I ordered it but do not except the cancellation charge plus I would worry when I would receive my money back as nothing you have done from start to Finnish has been very professional.I also felt very isolated and singled out by your staff as each time I phoned I was told "they were sorry I felt that way" when in my opinion anyone in my position would have felt the same..If anyone reads and takes notice of this I would still love to speak to a manager or preferably the managing director or owner of your company .with a review this bad if it was my company I would do my utmost to resolve this problem and make sure it didn't happen again awaiting your response regards duncan
1 year ago
Tiger Sheds has a
4.4
average rating
from
841
reviews
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