Lovely high quality products. I’ve ordered a few packets of tea over the last few years, including a number of specialty ones. The rooibos hot chocolate and amaretto prickly pear rooibos are my favourites so far. Products have always arrived promptly in no nonsense plastic free packaging with no issue. I always look forward to receiving my packets of tea! Main reason I didn’t give 5 stars is because of the lack of transparency with their product supply chains and any ethical/sustainable/fair trade certifications for the products they source. I know this can be hard as the tea industry as a whole is far behind the coffee and cocoa industry in this regard and needs to catch up.