I'm so glad that I took a chance and arranged a callback from Steve Harman to discuss my financial situation. He and Beth calmed my nerves and provided excellent customer care to me as I attempted to navigate my way to a successful mortgage application. Very responsive and informative in a warm and friendly manner, no question was too much trouble for them. I wouldn't hesitate to recommend them and Steve in particular. I fully intend to use him again when it comes time to get a new deal. Thank you so much for surpassing my expectations and making this stressful time, less stressful and more fun and most of all thank you for helping me to get a mortgage offer that met all of my needs.