I ordered warm white LED bulbs and when I placed my order they were showing a very large number in stock. Remarkably I was emailed the next day and advised that they were out of stock and I could have a different sort or wait until more stock arrived (no mention of a refund option!) I opted to wait and after a few days some bulbs arrived but they were cool light and not the warm white which I had ordered. There was also no returns label or any information in the package. This is the first time I have been disappointed when ordering items online from various companies and of course I will never order anything again from this company!