Order never arrived despite multiple promises from the company After a month of waiting for a diffuser refill to arrive, I contacted to the company who apologised and said they would see that the order is sent out immediately. Around 2 weeks later I got back in touch again and this time was promised that an additional refill would be sent out free of charge due to the long wait times. The order has still not arrived and I have tried to get in touch with a company two more times and have subsequently been ignored. That's no way I could recommend this company to anyone, but I hope they can improve their practises after seeing this review. I'm not one to leave reviews and I've tried to give multiple opportunities but it's disrespectful at this stage.