I can break the review down into sections. 1. The box the two plaques came in could have been thicker and had more packaging around them. There was some thin brown paper and polystyrene noodles to stop them from moving around but could have been more. The plaques themselves were wrapped in thick corrugated cardboard which was fine. 2. The plaques are very thick and heavy and of good quality. 3. The first two lines of the engraving are not parallel to the top of the plaque. They slope down slightly to the right. One of the letters has a slight kink, a sort of bump in the long stroke of the letter. I was considering sending them back because of this, but with the cost and time and once they are in place hopefully it won't be so noticeable. 4. Enclosed were some glue and fixing screws and helpful notes on how the plaques could be fitted. So overall, I'm pleased with the quality of the material and the engraving.