Wanted those cool heated gloves (Upwell?) and ordered them with the Welcome discount! But for some reason DHL doesn't ship batteries in airplanes in the 21st century and my package was stopped in the UK even though DHL said it was delivered after 2 days. Yeah, not fun. I thought it was lost for a day or two of customer service interaction (with DHL and Sealskinz). The Sealskinz customer service got back to me after a day or two of emailing via the contact us page on the website, but for some reason the response went to my Gmail spam filter. I only noticed it on day 3 of my glove search. Sealskinz customer service said they would work to get it shipped but then just refunded the order. They sent an email later explaining the situation and offering a nice discount code (+1 ⭐). They also informed me about the battery shipping issue and that those gloves can't be shipped on planes and were now removed from the American store webpage. Big bummer. It's getting cold in Boston and I still like biking in winter and I thought these gloves might help keep my fingers from going numb. I found the same pair on Amazon and ordered them. I'm not sure if the XL will fit my sausage fingers but we shall put your size chart to the test! (my palm is 9" circumference) If not, I will curse loudly, return to Amazon and wish yet again I were a smaller person rather than a 6'4" giant who can't have nice things because these cool warming gloves do not come in XXL... On a side note, I dislike ordering clothing online and found your company when shopping at REI co-op. It would be great to have more gloves sold there to try out.