Good day Regulation
My products were not repaired professionally. The double leather reinforcement that I sent back is completely missing!
Order no.: R-2192691
Repair no.: R-2194051
Return costs: 25 CHF
When I buy a new product, I want a new product and not a repaired product! I was also promised that the costs for the return shipment would be paid by you. These were not paid either! I am very angry about the effort and the not professionally repaired product! I expect a quick solution without long waiting times. Can you replace the product with a new one in perfect condition and reimburse me for the cost of returning it?
3 weeks ago
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