Firstly, I didn't receive what I ordered. You have a picture of certain mints online, (the ones I wanted, my favourites) but they're not the ones I received. I received a completely different variety - sugar free! And yet, your customer services tried to convince me, they're exactly the same mints, and refused my request to return my order. Having different ingredients and very different packaging, I felt fobbed off with something you can't be bothered refunding or exchanging. (Despite your returns policy stating that if the product is not as described, I am well within my rights to return it). Why have you got picture of a product on your website -that you clearly don't stock - and then expect customers to accept a different variety/flavour, telling them it's the same product! Ridiculous! I'm currently launching a complaint, as I am wholly unhappy with the way you've handled my order, not to mention, a woefully poor customer service.