Disappointed with the finish of the lace opplique bodice. Because there were lots of threads not been finished off also bits of the lace I had to snip off. And there weren’t any labels attached to the dress,so I can only assume it is new. Decided to keep it as I’d been look for one of these dresses for a long time for my daughter’s wedding . I don’t expect to pay over £550 for a dress that you have to tidy up yourself when you receive it. If I could have afforded the travel costs I would have visited the shop in person and therefore probably receive a much better service. I think they get away with not checking internet orders because it’s the customers word against yours ,plus it’s all a cost for the customer to post it back.