The Veni Infantino dress I thought was poor quality for the price. The sizing seemed out, as I am usually a 10/12, ordered a size 10 which drowned me. The refund process took 12 days for the funds to go back into my account. The email I sent regarding the refund was not replied to, I just got an automated email to say the funds had been refunded to my account, but they were still not refunded for another 4 days. I have ordered from other dress shops and the refund was processed on the same day the outfit was received. I am quite disappointed with this company.