Where to begin, my second order with them. They sent me the wrong item, then they asked me for picture proof and then demanded I return the erroneous item before they would send my actual order that I had paid and waited a week for. I have nothing better to do with my time than to go out and buy a printer, print out that label and then post it back to them.......and then wait again to receive what I actually ordered. Or I could order from a different site (Travelpharm) and have what I actually wanted the very next working day. Have a guess what I ended up doing